Branch Manager

• Lead, manage and develop a diverse team of direct and indirect reports
• Create a culture that fosters engagement and generates commitment to business outcomes
• Lead customer engagement process and coach behaviors that enhance customer experience
• Drive growth in the business while ensuring operational excellence
• Execute policies and procedures in alignment with applicable regulations
• Manage allocation of people and financial resources for the branch
• Resolve low to moderately complex issues regarding customer and employee experience
• Identify opportunities for making banking easier through digital education
• Engage stakeholders, peers, and internal partners to deliver customer-centric experience
• Mentor and guide talent development and assist in hiring

• 4+ years of banking, financial services, or Branch Network experience
• 2+ years of leadership experience
• Management experience including hiring, coaching, and developing direct reports
• Ability to build and inspire a team
• Ability to analyze performance and execute business plans
• Exercise independent judgement and critical thinking skills
• Experience and knowledge in coaching across customer segments including affluent, high net worth, and small business
• Experience building and maintaining effective relationships with customers, internal partners and within the community
• Extensive experience in identifying complex financial needs to provide relevant options to customers
• Ability to lead a team to influence, educate, and connect customers to technology
• Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
• Ability to interact with integrity and professionalism
• Relevant military experience
• SAFE registration required
• Ability to work Saturdays
• Ability to travel up to 50% of the time during first 6 months

Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance
• Critical illness insurance
• Accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement