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As the Branch Manager at QC Supply, you will play a pivotal role in overseeing the day-to-day processes and operations of our Ranburne, AL location. You will be the face of our company, interacting with customers in the retail space and ensuring top-notch customer satisfaction. Your strong people leadership skills will shine as you become the primary point of contact for any customer service-related matters, showcasing our commitment to fostering customer partnerships. Additionally, your presence on the floor will drive process improvement initiatives, reflecting our forward-thinking approach to business management. Join us in this dynamic role where your passion for agriculture and dedication to excellence will make a real difference.
Job Responsibility:
Overseeing the day-to-day processes and operations of the Ranburne, AL location
Being the face of the company, interacting with customers in the retail space and ensuring top-notch customer satisfaction
Becoming the primary point of contact for any customer service-related matters
Driving process improvement initiatives
Supervising team in safety training and policy adherence
Coordinating with Sales and Marketing teams to proactively manage promotional sales lifts
Managing staffing levels effectively
Monitoring inbound and outbound order product flow
Dispatching and issuing sales order picklists
Supporting front end retail sales
Order entry and order maintenance for key customer accounts
Coordinating deliveries with customer locations and monitoring customer satisfaction
Aiding in the collection and reporting of key site metrics
Auditing and tracking facility quality and accuracy
Inventory control including daily cycle counts
Requirements:
5-10 years of proven work experience in sales or business management
Oversee any and all aspects of the location
Agriculture experience is preferred but not required
Strong understanding of distribution and the required routines in support
Monitor and help to ensure that housekeeping and safety standards within the distribution space are maintained
Supervise team in safety training and policy adherence as well as general housekeeping and sanitation of the location
Ensure team adheres to work instructions/process and contribute ideas for Continuous Improvement
Coordinate with Sales and Marketing teams to proactively manage promotional sales lifts
Manage staffing levels effectively
Monitor inbound and outbound order product flow
Dispatch and issue sales order picklists to the floor for processing and shipment
Support front end retail sales
Order entry and order maintenance for key customer accounts
Coordinate deliveries with customer locations and monitor customer satisfaction
Aid in the collection and reporting of key site metrics
Audit and track facility quality and accuracy on a regular basis
Inventory control including daily cycle counts
Understanding of market dynamics and ability to exercise sound business judgement
Experience utilizing Microsoft Office/ Word and Excel
Ability to function in a fast-paced customer driven environment
Nice to have:
Agriculture experience
What we offer:
Medical
Dental
Vision
Life
Critical Illness
Accident and Group Legal Insurance
Flex Spending Account
Health Savings Account
paid time off (PTO)
paid holidays
401k match available after eligibility requirements are met