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Branch Manager

coates.com.au Logo

Coates

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Location:
Australia , Mudgee

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Coates Mudgee, our Branch Manager performs a highly valued and critical role, leading a team of customer and service professionals to safely deliver outstanding service to our customers. This position assumes accountability for branch performance with a focus on safety and achieving KPI’s associated with revenue, fleet utilisation and customer loyalty.

Job Responsibility:

  • Ensuring the safety of your team and Coates customers
  • Guide and motivate staff to provide excellent customer service
  • Create the best solution / outcome for our customers– develop quotes, raise purchase orders and enter hire agreements
  • Oversee Asset Management
  • Manage branch P&L’s and KPI’s around fleet availability, fleet utilisation and customer loyalty

Requirements:

  • Sales and operational management experience
  • Previous team leadership experience, developing a ‘One Team’, cohesive mindset
  • A track record of delivering on customer service KPIs
  • Demonstrated commercial acumen
  • Excellent Communication skills, both written and verbal
  • Strong computer literacy, including customer databases and Microsoft Office Suite
What we offer:
  • Bonus plan
  • Fully maintained tool of trade motor vehicle
  • Development and career progression pathways
  • Flexible working options available
  • Access to our employee discounts, benefits and wellbeing program
  • Purchased additional leave program
  • Novated leasing and salary sacrifice
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme
  • Volunteering opportunities through the Coates Foundation

Additional Information:

Job Posted:
January 08, 2026

Employment Type:
Fulltime
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