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We are currently seeking a candidate for a Branch Manager/Inside Sales Representative to support our customers in Atlantic Canada. Reporting to the Operations Director, this person will be responsible for the inside sales team (5 people) at our office in Halifax (Bedford). He or she will supervise the operation of his or her team in accordance with our procedures and quality standards. He or she will participate in the annual reviews of the people he or she supervises and will be involved in the improvement of our processes. He or she will also be responsible for providing first-class support to our customers, both on a technical and commercial level. Each Inside Sales Representative is assigned a specific clientele in order to know his or her customers well. You must be able to demonstrate a good knowledge of the subject matter and have good interpersonal skills. Our Inside Sales Representatives are considered important technical resources in the eyes of our customers.
Job Responsibility:
Supervise, coach, evaluate and coordinate the team under his/her responsibility
Supervise the workload of his/her team and balance it between individuals
Take the necessary measures to ensure that processing times remain within standards
Participate in the hiring & integration of new employees
Deal directly with some customers to ensure that our processes are mastered
Participate in weekly production meetings
See to the application of our rules and make the first interventions with his staff
Make quotations for conventional products
Follow up on quotes delegated by the external representative
Provide technical and commercial support to customers
Keep up to date on products and services offered by the organization
Requirements:
College degree in Electrical Engineering (instrumentation & control) or relevant technical degree with appropriate experience
Minimum 5 years' experience in management role Experience in industrial instrumentation and/or valves
Experience and desire to serve customers
Good knowledge of the Office suite
Results-oriented and able to manage a variable workload
Good oral, written and interpersonal communication skills
Excellent organizational and teamwork skills
What we offer:
Monday to Friday flexible start time 7:30AM-8:30AM finishing anywhere around 4PM-5:00 pm (37.5hrs)
Competitive Salary (based on experience)
3 weeks of vacation (negotiable depending on experience)
After the 3 months of probation/training, hybrid formula (1 day work from home)