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Branch Manager 4

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U.S. Bank National Association

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Location:
United States , Salem

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Category:

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Contract Type:
Not provided

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Salary:

91440.00 - 111760.00 USD / Year

Job Description:

Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations. This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services. Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services.

Job Responsibility:

  • Demonstrate and ensure all team members provide an excellent customer experience reflective of U.S. Bank culture and core values
  • Lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations
  • Regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties
  • Utilize effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services
  • Act as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services

Requirements:

  • Bachelor’s degree, or equivalent work experience
  • Four to five years of experience working in a sales, retail management, or banking environment
  • Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues
  • Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems
  • Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques
  • Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace
  • Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills
  • Ability to evaluate and resolve problems and issues with minimal guidance
  • Demonstrated success in retail sales environment
  • Working knowledge of employment practices including rewards and recognition, employee development, and change management
  • Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record
What we offer:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Additional Information:

Job Posted:
February 20, 2026

Expiration:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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