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Branch Inspection Control Testing Execution Analyst

https://www.citi.com/ Logo

Citi

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Location:
Singapore, Singapore

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

The Branch Inspection Control Testing Execution Analyst is responsible for the monitoring/testing of controls executed within branches for Citi businesses that operate banking branches. This position reports to the Branch Inspection Controls Testing Team Leader within the Enterprise Branch & Legacy Franchises Control Testing Utility and is an execution-oriented individual contributor position accountable for executing branch inspection control testing.

Job Responsibility:

  • Executes assigned testing activities timely, accurately, and according to published standards, and delivers prompt and thorough reporting
  • Ensures accurate disposition in the Branch Inspection tool, promoting overall report quality, especially in description and classification of exceptions and accuracy of data recording
  • Manages service level agreement to ensure timely assessment execution and reporting of risks and control breaks to branch management
  • Uses data from varying systems and repositories to develop a thorough understanding of the branch being inspected, including identification of trends, anomalies, outliers, and red flags, escalating concerns as needed
  • Supports process improvement within the Branch Inspection group, which may include use of computer assisted assessment tools and techniques to drive efficiency and effectiveness in control testing
  • Supports covered businesses during reviews and/or the issue management process, performing walkthroughs/demos as required
  • Participates in identification and escalation of potential fraud and ethics concerns
  • Develops and maintains effective relationships with branch management, employees, and support functions to ensure a clear understanding of identified errors, drivers, and potential solutions

Requirements:

  • 5+ years of experience, including 3+ years in a retail branch role
  • Extensive knowledge of sales, service, and operational activities and the control environment within a retail bank branch
  • Excellent organization and time management skills, producing high-quality work under rigid time constraints
  • Bachelor’s/University degree, or equivalent experience
  • Strong analytical and decision-making skills to assess risk and identified concerns materiality
  • Knowledge of typical branch systems
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Consistently demonstrates clear and concise written and verbal communication skill
  • Outstanding relationship building and relationship management skills
What we offer:
  • Extensive on-the-job training and exposure to senior leaders
  • Traditional learning opportunities
  • Chance to give back and make a positive impact through volunteerism
  • Resources to meet unique needs
  • Empowerment to make healthy decisions and manage financial well-being

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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