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At KFH we are looking for a Branch Coordinator to join our Sales and Lettings team. Who are we? At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity. What’s the role? As a Branch Coordinator, you’ll be the backbone of your branch, supporting both the sales and lettings teams with efficient, responsive, and customer-focused administration. You’ll ensure all branch processes run smoothly, from managing property files and compliance documents to coordinating marketing materials and client communications. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Job Responsibility:
Handling calls, emails, and messages professionally and efficiently
Preparing valuation packs, instruction letters, and property marketing materials
Managing property portals, compliance checks, and ID verification
Supporting sales and lettings progression including offer registration and documentation
Coordinating branch keys, petty cash, stationery, and health & safety checks
Requirements:
Experience in a fast-paced administrative role, ideally within a London estate agency
Strong attention to detail and excellent organisational skills
Confident communication skills – face-to-face, over the phone, and via email
A proactive, can-do attitude and the ability to multitask effectively
Familiarity with using CRM systems
we’ll support you with training on our system: Reapit