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Randstad Logo Randstad · Logistics

Branch Coordinator

India, Okhla Industrial Estate Employment contract · Job Posted May 31, 2026
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Job Description

The Branch Coordinator oversees day-to-end operations, ensures timely booking and delivery of consignments, manages branch profitability by controlling costs, and drives sales growth through customer relationship management.

Job Responsibility

  • Ensure 100% timely booking and delivery of consignments
  • Maintain strict adherence to company SOPs, weight adjustment policies, and statutory laws
  • Monitor all paperwork, including Waybills and PODs (Proof of Delivery), ensuring they are updated in the ERP system
  • Monitor and reduce direct and indirect branch costs
  • Take initiative to improve the branch's net margin and act on internal audit reports promptly
  • Ensure timely submission of bills and follow up with customers for payment realization (outstanding management)
  • Drive business growth as per the strategic planning for the financial year
  • Maintain strong relationships with existing clients and resolve grievances quickly to ensure high service standards
  • Provide feedback to the Regional or Controlling Office regarding local market trends and operational issues

Requirements

5 years of experience

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