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Branch Compliance & Operations Supervisor

United Kingdom, Bury St Edmunds Employment contract 35000.00 - 38000.00 GBP / Year · Job Posted June 02, 2026
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Job Description

We are looking for an experienced Compliance & Operations Supervisor to join our Elmswell team. This is an exciting opportunity to take on a varied role at the heart of our branch operations, with exposure across multiple areas of the business. You will play a key role in ensuring compliance across customer processes, internal administration, legislation, health & safety, transport, waste management, and service delivery standards. If you thrive in a fast-paced environment and are passionate about improving processes and delivering operational excellence, we’d love to hear from you.

Job Responsibility

  • Lead and support a small team, including a Warehouse & Inventory Operative and Team Administrator, providing coaching, training and performance reviews
  • Maintain a safe working environment, ensuring full compliance with H&S procedures and leading the annual FMIR audit
  • Ensure compliance with ISO 9001, 14001 and 45001 standards and stay up to date with legislation alongside the HSEQ team
  • Oversee environmental compliance, including adherence to the site Environmental Permit, waste volumes and correct waste segregation and packaging
  • Manage inventory processes, including stock control, discrepancy investigations and bi-annual stock takes
  • Oversee branch warehouse operations and ensure stock is correctly stored and labelled
  • Manage branch fleet compliance, including maintenance, servicing, MOTs, inspections, “O” licence requirements and tachograph downloads
  • Ensure employees complete required training and support ongoing development
  • Handle customer compliance queries and ensure branch facilities and equipment are maintained and inspected in line with schedules
  • To ensure that all compliance-based queries from customers are dealt with in a timely and efficient manner
  • Responsible for ensuring that the branch facilities operate efficiently and that any snags/issues are reported and actioned in a timely manner
  • To ensure that all equipment is maintained in good working order. That all inspections are conducted by the appropriate contractor, in adherence to the agreed schedule

Requirements

  • Experience within a similar role or this being the natural next step in your career
  • Effective communication and excellent organisational skills
  • IOSH, NEBOSH or WAMITAB qualifications would be an advantage

Nice to have

  • IOSH
  • NEBOSH
  • WAMITAB qualifications

What we offer

  • £35,000 - £38,000 annual salary
  • Monday - Friday day shifts
  • 25 days holiday + 8 Bank Holidays off
  • 5% contributory pension and life assurance (3x salary)
  • Private healthcare from day one
  • Enhanced maternity, paternity and sick pay
  • 24/7 Employee Assistance Programme with confidential support
  • Wellbeing-focused discounts, including Virgin Active gym membership, Gymflex, Tastecard, and major retailer cashback
  • Cycle to Work scheme
  • Employee recognition and referral rewards scheme
  • Training and development opportunities to support your career progression

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