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Branch Assistant

United Kingdom, Oakham · Job Posted March 18, 2026
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Job Description

Be the Friendly Face. Offer Practical Advice. Support Every Build. Be Part of Something Bigger at Huws Gray. We count on our Branch Assistants to make deliveries in our branch vehicles, as well as building great relationships with our customers and suppliers, all while helping the branch grow its sales and profit. When you’re working in one of our branches, you’re part of a team that’s all about pitching in, giving brilliant customer service and getting the job done together.

Job Responsibility

  • Making deliveries to customers in the van, providing excellent customer service
  • Building connections with customers in person, over the phone, and in the branch or yard, providing expert advice
  • Managing essential admin efficiently
  • Offering guidance with up-to-date product knowledge to help customers find the best materials
  • Enhancing the shopping experience by maintaining well-stocked, inviting displays
  • Collaborating across the branch with colleagues, including yard and counter sales, to support the team

Requirements

  • Passion for customer service
  • Interest in building materials

What we offer

  • 23 days’ holiday, plus bank holidays (31 days per year)
  • Company bonus scheme, based on performance
  • Contributory pension and life assurance
  • Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
  • Colleague discount across our group brands
  • Attraction and travel discounts
  • Training and development programmes to support your growth
  • On-the-job training and opportunities to work towards recognised qualifications, including apprenticeships

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