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This is a hands on leadership role with responsibility for safety, service delivery, team leadership, customer engagement and branch performance. You will lead a team of seven direct reports across technicians, parts and administration, while splitting your time between the office and workshop. This role is central to setting the standard, keeping work moving and ensuring the team has direction throughout the day. There are opportunities to develop into a broader service leadership across other branches.
Job Responsibility:
Lead branch safety standards and daily compliance across office and workshop activities
Provide technical direction on generators, light towers, engines and repair work
Drive branch profitability, budgets, quotations and tender coordination
Build customer relationships and identify new service revenue opportunities
Manage work-in-progress, parts flow and team accountability across the branch
Requirements:
A trade qualification in either in electrical or mechanical
Demonstrated experience servicing generators, light towers, Perkins engines or related mechanical equipment or Diesel construction and industrial engines
Experience of Health and Safety processes and procedures and implementation
The ability to work between office and workshop and lead from the front
Commercial understanding across branch profitability, budgets and tenders
The ability to manage work-in-progress, customer enquiries and service delivery