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Branch Ambassador

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Capital One

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Location:
United States , Edgard

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Category:
Banking

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Contract Type:
Not provided

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Salary:

43680.00 USD / Year
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Job Description:

As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. Our Branch team exists to enhance the financial lives of people in the communities we serve.

Job Responsibility:

  • Perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures
  • Resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience
  • Reduce customer financial anxiety by helping to determine both personal and business financial needs
  • Ensure all, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations
  • Support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs
  • Educate customers on other banking channels as well as other products and services
  • Research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions
  • Travel between branches in assigned local area and support the market that you are assigned

Requirements:

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience

Nice to have:

  • Associate’s degree
  • 2+ years of Retail, Sales, or Banking Experience
What we offer:

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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