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We are looking for a versatile and energetic branch all-rounder to assist in all areas of our branch operations. This role offers variety and the opportunity to get involved in multiple aspects of the business. From customer service and warehouse support. This is a hands-on role.
Job Responsibility:
Delivering consistent and high-quality service to our customers
Assist customers with trade counter and phone sales enquiries and follow up with quotes, pricing and product enquiries in a timely manner
Accurately enter cash sales, invoices, purchase orders, transfers and picking slips into the computer system in a timely manner
Arrange credits for incorrect pricing and returned goods at point of sale
identify reason for credit and rectify problems to eliminate future credits
Ensuring sufficient levels of stock are available and advise purchasing department of stock requirements and assist with periodic stock checks
Picking and packing of orders including courier and transport documentation
Checking picked orders and invoicing
Physical manual handling for the purposes of preparing customer orders for dispatch as well as receipting and arranging storage of goods in accordance with appropriate procedures
Requirements:
At least 6 months experience in warehouse, customer service or similar industry
High attention to detail and solid organization skills
Ability to work independently and as part of a team
Able to lift heavy bulky items to handle stock as well as picking and packing
Productive and willing team player with a strong work ethic and positive attitude
Good computer skills – Knowledge in outlook, excel etc.
Current driver’s license
Nice to have:
Experience in the Industrial Manufacturing, Hydraulics or similar background
What we offer:
Free training
Clear career growth pathways
Exclusive employee discounts on products and services
Full day induction
Inclusive culture
Free access to webinars, training events and courses
1 Good to Give Leave Day per calendar year for volunteering
Uniforms supplied
Parental leave top-up allowance
Employee Assistance Program with access to mental health and well-being support including confidential counselling services