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Branch all-rounder

Australia, Mount St John, Queensland · Job Posted February 21, 2026
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Job Description

We are looking for a versatile and energetic branch all-rounder to assist in all areas of our branch operations. This role offers variety and the opportunity to get involved in multiple aspects of the business. From customer service and warehouse support. This is a hands-on role.

Job Responsibility

  • Delivering consistent and high-quality service to our customers
  • Assist customers with trade counter and phone sales enquiries and follow up with quotes, pricing and product enquiries in a timely manner
  • Accurately enter cash sales, invoices, purchase orders, transfers and picking slips into the computer system in a timely manner
  • Arrange credits for incorrect pricing and returned goods at point of sale
  • identify reason for credit and rectify problems to eliminate future credits
  • Ensuring sufficient levels of stock are available and advise purchasing department of stock requirements and assist with periodic stock checks
  • Picking and packing of orders including courier and transport documentation
  • Checking picked orders and invoicing
  • Physical manual handling for the purposes of preparing customer orders for dispatch as well as receipting and arranging storage of goods in accordance with appropriate procedures

Requirements

  • At least 6 months experience in warehouse, customer service or similar industry
  • High attention to detail and solid organization skills
  • Ability to work independently and as part of a team
  • Able to lift heavy bulky items to handle stock as well as picking and packing
  • Productive and willing team player with a strong work ethic and positive attitude
  • Good computer skills – Knowledge in outlook, excel etc.
  • Current driver’s license

Nice to have

Experience in the Industrial Manufacturing, Hydraulics or similar background

What we offer

  • Free training
  • Clear career growth pathways
  • Exclusive employee discounts on products and services
  • Full day induction
  • Inclusive culture
  • Free access to webinars, training events and courses
  • 1 Good to Give Leave Day per calendar year for volunteering
  • Uniforms supplied
  • Parental leave top-up allowance
  • Employee Assistance Program with access to mental health and well-being support including confidential counselling services

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