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We are currently seeking a Digital BPS Solution Architect Lead to join our team in the United States (US). Manufacturing & CPG Domain Architect NTT DATA Services | Full-Time | Hybrid/Remote At NTT DATA Services, we know that with the right people on board, anything is possible. We’re building the next era of Business Process Services—AI-native, agentic BPaaS that fuses deep process expertise with LLMs, AI agents, and data-first design. This is not outsourcing 2.0—it’s services-as-software, built for scale, speed, and intelligence. Join our founding team and help transform industries like manufacturing, CPG, and global supply chains with solutions that are 40% more efficient and infinitely more adaptive. If you want to build what the market hasn’t seen yet, this is it.
Job Responsibility:
Lead architecture across end-to-end CPG value streams, including: Demand forecasting & planning
Design AI-native workflows for CPG‑specific needs such as: SKU proliferation & portfolio complexity
Short shelf-life inventory and freshness optimization
Batch/lot traceability and recall readiness
Raw material constraints and commodity volatility
Seasonal demand swings and promotional elasticity
Translate industry regulations, safety standards, and quality requirements into scalable data-driven and agent-driven architecture
Architect modular, agentic platforms to automate planning, production, logistics, and quality workflows
Collaborate with ontology, ML, and engineering teams to define CPG ontologies, master data structures, and event-driven operational models
Build reusable domain accelerators for CPG manufacturers that reduce implementation time and improve scalability
Drive deep discovery with manufacturing, supply chain, and commercial operations leaders to assess current-state maturity
Present architecture recommendations, business cases, and AI‑native transformation roadmaps to COOs, Chief Supply Chain Officers, Heads of Manufacturing, Quality, and Commercial Operations
Guide cross-functional teams through adoption of AI-powered process modernization and autonomous operations
Build transformation roadmaps aligned to industry priorities such as: Smart manufacturing & Industry 4.0/5.0
Resilient supply chains
Sustainability and waste reduction
Data harmonization and process interoperability
Develop multi-year strategies connecting operational KPIs—forecast accuracy, fill rate, OTIF, yield, waste, OEE—to automation and agent orchestration journeys
Requirements:
10+ years in Manufacturing or CPG, with strong domain architecture or process transformation experience
Deep understanding of operations in CPG: production, materials, planning, commercialization, quality, logistics, and customer fulfillment
Experience designing target operating models, data architectures, or modernization strategies within CPG or industrial manufacturing
Strong knowledge of digital manufacturing, supply chain technologies, Industry 4.0 capabilities, and BPaaS or automation-driven service models
Familiarity with AI/ML concepts, intelligent planning, digital twins, LLM-based orchestration, and decision automation (even if not hands-on)
Excellent client-facing communication and executive storytelling skills, especially with operational and supply chain leaders
Ability to work with engineering, product, data science, and operations teams to translate domain needs into technical capabilities
Nice to have:
Experience with leading CPG/manufacturing platforms: SAP S/4HANA, SAP IBP, Oracle SCM/ERP, Blue Yonder, Manhattan, Infor, Kinaxis, o9, Siemens, Dassault, PTC
Familiarity with MES, SCADA, IoT platforms, and plant-floor integration
Understanding of sustainability frameworks, carbon reporting, circular packaging, and waste reduction initiatives
Exposure to consumer insights and retail execution data (IRI, NielsenIQ, POS-level analytics)
Experience operating in fast-moving consumer goods (FMCG), food & beverage, beauty/personal care, or household products
What we offer:
Medical, dental, and vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally-required benefits
Incentive compensation based on individual and/or company performance