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Bpo team lead

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NTT DATA

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Location:
India , Gurugram

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The BPO Team Lead role involves overseeing the procurement lifecycle, managing supplier relationships, and leading inventory planning efforts. Candidates should have strong skills in supplier management and procurement processes, with a focus on stakeholder engagement and operational efficiencies.

Job Responsibility:

  • Supplier Management & Procurement
  • Planning and Forecasting
  • Stakeholder Engagement
  • Miscellaneous

Requirements:

  • Create requisition, purchase orders and place orders with OEMs
  • Manage end to end procurement Lifecyle from placing order till delivery and invoicing as per agreed payment terms with the clients
  • Work with Accounts payable team with payment processing, review invoices for accuracy to bill as per agreed services
  • Manage Catalog and Non-standard Catalog and maintain pricing file for accuracy of billing the client
  • Organizing and import data from supplier to internal tools on delivery times, invoices, and quantity of supplies
  • Working with internal teams to develop and fine tune future purchasing plans and potential relationships with vendors
  • Perform Inventory planning, published forecasted numbers
  • Lead daily/weekly inventory reviews with clients
  • Lead daily/weekly calls with OEMs and 3rd party vendor (lessor)
  • Building and sustaining effective communications with all stakeholders towards the goal of maximizing the client experience
  • Being up to date with changing regulatory framework
  • Interface with other departments to resolve issues related to supplies, reconciliation, etc
  • Develop and implement continuous process improvements and operational efficiencies
  • Engagement with IT Developer on interval for enhancement project on existing tools leverage for procurement activities from use case, UAT test to deployment

Nice to have:

Experience in data importing and UAT testing

Additional Information:

Job Posted:
February 21, 2026

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