BPO Sales Director - Insurance Job at NTT DATA (Chicago)

Bpo Sales Director - Insurance

We are seeking experienced and historically successful Contact Center BPO Sales ...

Location

United States , Chicago

Salary:

155290.00 - 287574.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

10+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models
7+ years of experience of demonstrated success having sold large, complex, global BPO deals (>$20M TCV)
5+ years of recent industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals

Job Responsibility

Market-maker who originates deals proactively
Subject Matter Expert in the Insurance (P&C, L&A) industry
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition
Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals
Develop and execute a strategic go-to-market plan to create market awareness and demand
Build strong executive-level relationships with prospective decision makers and stakeholder influencers
Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations
Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards

Fulltime

BPO/BPaaS Sales Director

The BPO Sales Executive role at NTT DATA requires over 15 years of experience in...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of experience in BPO / Business Process Services sales with a deep understanding of transformative outsourcing models
Demonstrated success having sold large, complex, global BPO deals (>$20M TCV)
Industry experience selling Transformative Customer Experience/ Customer Service and Industry Specific Core value chain deals
Strong financial acumen and ability to structure complex deal constructs
Exceptional executive presence, communication, and relationship-building skills
Experience working within or selling to Fortune 1000 clients

Job Responsibility

Market-maker who originates deals proactively
Subject Matter Expert in one or more of the following industries
Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing/ Retail/ Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospective organization and the key stakeholders and be able to develop a customized transformative BPO/ BPaaS proposition
Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, among others) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure
Develop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing
Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COOs, CIOs, CFOs, and Heads of Operations
Stay current on industry and AI/ technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations
Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards

What we offer

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing
Our Learning and Development team ensure that there are continuous growth and development opportunities for our people
We also offer the opportunity to have flexible work options

Fulltime

Bpaas sales executive

The BPO Sales Executive role at NTT DATA requires over 15 years of experience in...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of experience in BPO / Business Process Services sales with a deep understanding of transformative outsourcing models
Demonstrated success having sold large, complex, global BPO deals (>$20M TCV)
Industry experience selling Transformative Customer Experience/ Customer Service and Industry Specific Core value chain deals
Strong financial acumen and ability to structure complex deal constructs
Exceptional executive presence, communication, and relationship-building skills
Experience working within or selling to Fortune 1000 clients

Job Responsibility

Market-maker who originates deals proactively
Subject Matter Expert in one or more of the following industries
Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing/ Retail/ Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospective organization and the key stakeholders and be able to develop a customized transformative BPO/ BPaaS proposition
Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, among others) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure
Develop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing
Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COOs, CIOs, CFOs, and Heads of Operations
Stay current on industry and AI/ technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations
Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards

What we offer

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing
Our Learning and Development team ensure that there are continuous growth and development opportunities for our people
We also offer the opportunity to have flexible work options

BPO Senior Director

The BPO Senior Director will lead a large Life and Annuity Insurance Contact Cen...

Location

Philippines , Manila

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 15 years relevant experience
Minimum of 10 years managerial/leadership experience
Operations position with P&C and/or Life Insurance background
Strong leadership and communication skills
Proven track record in managing customer service teams
Strategic planning and P&L management expertise
Expert knowledge, understanding and application of project management principles and methodologies
Advanced budgeting, business financial and P&L skills
Advanced ability to develop comprehensive and complex operational and strategic plans
Ability to meet Remote Working and Technology Requirements

Job Responsibility

Lead a large Life and Annuity Insurance Contact Center Program
Focus on operational excellence and customer satisfaction
Stabilize transitioned processes
Develop operational and tactical plans to ensure adherence to SLAs
Monitor and manage a Contact center team of Managers, Supervisors and Customer Service Associates
Provide guidance, instruction, training, and leadership skills to inspire the team
Create a cohesive team that works efficiently together
Provide direction and guidance for operations, administration and results for a major department or multiple departments
Establish operational objectives for managers and/or teams
Develop and execute strategic and operational business plans for the department

What we offer

NTT DATA will provide a computer and headset for remote work

BPO Senior Director

We are looking for a result-driven Customer Service Director responsible for end...

Location

Philippines , Manila

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15 years relevant experience
10 years managerial/leadership experience
Operations position with P&C and or Life Insurance background
Expert knowledge, understanding and application of project management principles and methodologies
Advanced budgeting, business financial and P&L skills
Advanced ability to develop comprehensive and complex operational and strategic plans

Job Responsibility

Responsible for end to end process delivery for a large Life and Annuity Insurance Contact Center Program
Responsible for stabilizing of the transitioned processes and for developing operational and tactical plans to ensure adherence to SLAs
Responsible for monitoring and managing a Contact center team of Managers, Supervisors and Customer Service Associates to achieve the organization’s objectives and customer service performance
Responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum
Create a cohesive team that works efficiently together to maximize the service team's potential
Provides direction and guidance for operations, administration and results for a major department or multiple departments within a function or work area
Establishes operational objectives for managers and/or teams of professionals across assigned areas
Develops and executes strategic and operational business plans for the department
Responsible for decisions impacting financial operation
Manages the staff of large client engagements

Senior Sales Executive

The Senior Sales Executive role focuses on driving BPO sales with a strong empha...

Location

United States , Charlotte

Salary:

155290.00 - 287574.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models
10 years of experience of demonstrated success having sold large, complex, global BPO deals (>$20M TCV)
10 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals
10 years of experience working within or selling to Fortune 1000 clients

Job Responsibility

Market-maker who originates deals proactively
Subject Matter Expert in one or more of the following industries
Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing, Retail, Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation
Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure
Develop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing
Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COO’s, CIO’s, CFOs, and Heads of Operations
Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations
Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards

Fulltime

New

Level 3 Early Years Practitioner

Our Nuffy Bear Day Nursery is seeking an Early Years Educator to be based at our...

Location

United Kingdom , Surbiton

Salary:

27800.00 GBP / Year

Nuffield Health

Expiration Date

Until further notice

Requirements

Qualified to at least level 3 in childcare studies
experience to NVQ Level 3 or NNEB
have experience in a Nursery setting
preferred paediatric first aid qualifications
all candidates will require an enhanced DBS

Job Responsibility

Provide high quality care and education while promoting health and wellbeing
Help children achieve the best possible start in life
Support the nursery educators in implementing the EYFS curriculum
Ensure learning is linked to the child's development
Plan for age appropriate activities
Communicate with Parents/Carers and other external professionals

What we offer

Free Gym membership across all our Fitness & Wellbeing clubs
Discount off Nuffy Bear Day Nurseries
Company Pension Scheme
Training and Development opportunities
25 days holiday plus bank holidays
Annual Leave increasing to 27 days after 5 years and to 30 days after 10 years of service
Nuffield Health Healthcare Plan
Financial Wellbeing benefits
Cycle to Work Scheme
Online GP

Fulltime

New

Material Handler I

This is where my hands make life-sustaining products. You are driven by the know...

Location

United States , Cleveland

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

High school diploma required
Meet visual acuity requirements as documented in the Baxter Cleveland Visual Acuity Procedure CL-01-01-037
Ability to lift, push, pull up to 50 pounds repetitively
Must stand for long periods of time and walk frequently
Audiometric testing required
Hearing protection required
Ability to climb ladders
Must be able to work without direct supervision
Ability to read, write, count, use maintenance tools and calculator
Must have minor mechanical troubleshooting ability

Job Responsibility

Must clean and setup assembly equipment in Baxject II
Must startup and verify readiness of machine and support equipment prior to production
Must perform general housekeeping duties
Must stack boxes on pallets
Must perform line clearances
Must inspect parts for defects
Must have knowledge of both plant and departmental health and safety regulations and comply with said regulations accordingly
Must perform all other duties and responsibilities as determined by supervision/management

What we offer

Medical, Dental and Vision coverage
160 hours of Paid Time Off and Paid Holidays
401K match
Employee Stock Purchase Program
Paid Parental Leave
Tuition Reimbursement
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Flexible Spending Accounts
educational assistance programs
time-off benefits

Fulltime

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BPO Sales Director - Insurance

Job Description

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