Bpo Sales Director - Insurance Job at NTT DATA (Chicago)

BPO/BPaaS Sales Director

The BPO Sales Executive role at NTT DATA requires over 15 years of experience in...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of experience in BPO / Business Process Services sales with a deep understanding of transformative outsourcing models
Demonstrated success having sold large, complex, global BPO deals (>$20M TCV)
Industry experience selling Transformative Customer Experience/ Customer Service and Industry Specific Core value chain deals
Strong financial acumen and ability to structure complex deal constructs
Exceptional executive presence, communication, and relationship-building skills
Experience working within or selling to Fortune 1000 clients

Job Responsibility

Market-maker who originates deals proactively
Subject Matter Expert in one or more of the following industries
Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing/ Retail/ Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospective organization and the key stakeholders and be able to develop a customized transformative BPO/ BPaaS proposition
Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, among others) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure
Develop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing
Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COOs, CIOs, CFOs, and Heads of Operations
Stay current on industry and AI/ technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations
Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards

What we offer

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing
Our Learning and Development team ensure that there are continuous growth and development opportunities for our people
We also offer the opportunity to have flexible work options

Fulltime

Bpaas sales executive

The BPO Sales Executive role at NTT DATA requires over 15 years of experience in...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of experience in BPO / Business Process Services sales with a deep understanding of transformative outsourcing models
Demonstrated success having sold large, complex, global BPO deals (>$20M TCV)
Industry experience selling Transformative Customer Experience/ Customer Service and Industry Specific Core value chain deals
Strong financial acumen and ability to structure complex deal constructs
Exceptional executive presence, communication, and relationship-building skills
Experience working within or selling to Fortune 1000 clients

Job Responsibility

Market-maker who originates deals proactively
Subject Matter Expert in one or more of the following industries
Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing/ Retail/ Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospective organization and the key stakeholders and be able to develop a customized transformative BPO/ BPaaS proposition
Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, among others) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure
Develop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing
Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COOs, CIOs, CFOs, and Heads of Operations
Stay current on industry and AI/ technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations
Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards

What we offer

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing
Our Learning and Development team ensure that there are continuous growth and development opportunities for our people
We also offer the opportunity to have flexible work options

BPO Senior Director

The BPO Senior Director will lead a large Life and Annuity Insurance Contact Cen...

Location

Philippines , Manila

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 15 years relevant experience
Minimum of 10 years managerial/leadership experience
Operations position with P&C and/or Life Insurance background
Strong leadership and communication skills
Proven track record in managing customer service teams
Strategic planning and P&L management expertise
Expert knowledge, understanding and application of project management principles and methodologies
Advanced budgeting, business financial and P&L skills
Advanced ability to develop comprehensive and complex operational and strategic plans
Ability to meet Remote Working and Technology Requirements

Job Responsibility

Lead a large Life and Annuity Insurance Contact Center Program
Focus on operational excellence and customer satisfaction
Stabilize transitioned processes
Develop operational and tactical plans to ensure adherence to SLAs
Monitor and manage a Contact center team of Managers, Supervisors and Customer Service Associates
Provide guidance, instruction, training, and leadership skills to inspire the team
Create a cohesive team that works efficiently together
Provide direction and guidance for operations, administration and results for a major department or multiple departments
Establish operational objectives for managers and/or teams
Develop and execute strategic and operational business plans for the department

What we offer

NTT DATA will provide a computer and headset for remote work

BPO Senior Director

We are looking for a result-driven Customer Service Director responsible for end...

Location

Philippines , Manila

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15 years relevant experience
10 years managerial/leadership experience
Operations position with P&C and or Life Insurance background
Expert knowledge, understanding and application of project management principles and methodologies
Advanced budgeting, business financial and P&L skills
Advanced ability to develop comprehensive and complex operational and strategic plans

Job Responsibility

Responsible for end to end process delivery for a large Life and Annuity Insurance Contact Center Program
Responsible for stabilizing of the transitioned processes and for developing operational and tactical plans to ensure adherence to SLAs
Responsible for monitoring and managing a Contact center team of Managers, Supervisors and Customer Service Associates to achieve the organization’s objectives and customer service performance
Responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum
Create a cohesive team that works efficiently together to maximize the service team's potential
Provides direction and guidance for operations, administration and results for a major department or multiple departments within a function or work area
Establishes operational objectives for managers and/or teams of professionals across assigned areas
Develops and executes strategic and operational business plans for the department
Responsible for decisions impacting financial operation
Manages the staff of large client engagements

Senior Sales Executive

The Senior Sales Executive role focuses on driving BPO sales with a strong empha...

Location

United States , Charlotte

Salary:

155290.00 - 287574.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models
10 years of experience of demonstrated success having sold large, complex, global BPO deals (>$20M TCV)
10 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals
10 years of experience working within or selling to Fortune 1000 clients

Job Responsibility

Market-maker who originates deals proactively
Subject Matter Expert in one or more of the following industries
Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing, Retail, Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation
Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure
Develop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing
Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COO’s, CIO’s, CFOs, and Heads of Operations
Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations
Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards

Fulltime

New

Loan Closing Specialist

We are looking for a detail-oriented Loan Closing Specialist to support agricult...

Location

United States , Louisville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting loan closing, loan administration, loan review, or loan origination activities
Working knowledge of consumer and commercial loan documentation, agreements, and related lending products
Ability to read and interpret legal, financial, and property-related documents with strong attention to detail
Proficiency in data entry, record maintenance, and report preparation within a lending or financial services environment
Strong organizational skills with the ability to manage multiple files, follow up on outstanding items, and meet deadlines
Effective communication skills for coordinating with internal teams, attorneys, title companies, and other external partners
Must be able to pass a soft credit check
student loans, medical bills, and resolved bankruptcy matters may be acceptable based on review

Job Responsibility

Prepare approved loan files for closing and support the process of delivering eligible loans to the secondary market
Review title commitments and work directly with attorneys and title companies to resolve outstanding items before closing
Gather and verify required documentation such as insurance binders, payoff details, flood certifications, lien searches, and debt information
Evaluate appraisal information to confirm collateral details and help determine the appropriate loan securitization approach
Enter and maintain loan, collateral, and closing data with a high level of accuracy and attention to detail
Track recorded documents, final title policies, and other post-closing items to complete each loan file
Coordinate funding, loan booking, and escrow setup to help ensure timely and accurate loan completion
Finalize closed loan packages, image file documentation, and prepare routine status or activity reports for management
Provide administrative support to the Ag Loan Office by assisting with daily operational tasks and documentation review

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Staff Quality Engineer

Location

United States , Claremont

Salary:

Not provided

CommScope

Expiration Date

Until further notice

Requirements

Must have a good understanding of quality concepts, problem solving and process improvement techniques, root cause analysis, 8D methodology, FMEAs, control plans, SPC, CpK, DOEs, poke yoke, PPAPs, FAIRs
Knowledge and experience in fiber products and termination process, highly preferred
Experience in new product introduction and engineering changes, preferred
Familiar with molding processes is a plus
Possess a high-energy level, strong work ethic and desire to learn
Demonstrate strong leadership, interpersonal and communication skills
Has strong analytical and problem-solving skills
Ability to plan, organize, prioritize, work independently, and meet deadlines
Ability to work collaboratively and independently with individuals at all levels of the organization
Show innovation through unique ideas and is self-driven

Job Responsibility

Active participation in new product development, sustaining, investigation and cost reduction projects assigned, overseeing adherence to the documented PDP procedures
Complete quality deliverables (control plan, packaged product review and retrospective review) for assigned new product development projects in a timely manner
Active involvement on pre-production runs collaborating with NPI team to identify design and process improvements
Conduct packaged product reviews for onsite new product launches
Conduct random process audits on initial production orders of new product launches
Support the resolution of lab testing nonconformances for assigned projects, using the 5 whys root cause analysis technique
Participate in D and PFMEAs for assigned projects, monitor their completeness, and use of proper ratings
Collaborate with site NPI and Operations Quality teams to identify areas to improve design for manufacturability, introduce poke yoke and other solutions to address repetitive manufacturing quality issues
Lead the resolution of design related customer or internal complaints to determine proper root cause and corrective/preventive actions
Support the Quality Monitoring Program, including the review of test plans, test reports and resolution of identified nonconformances with the involved manufacturing sites

Fulltime

New

Armed Security Officer

Baptist Health is looking to add an Armed Security Officer to our Protective Ser...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

Over 5 years Law Enforcement Experience Required
High School Diploma Required
Associates Degree Preferred
Driver's License Required
Licensed Security Officer- Class D required
Licensed Security Officer- Class G required
International Association for Healthcare Safety and Security (IAHSS) Advanced Certification Preferred
International Association for Healthcare Safety and Security (IAHSS) Safety Certification Preferred
International Association for Healthcare Safety and Security (IAHSS) Basic Certification Preferred

Job Responsibility

Reporting any unusual circumstances, and take appropriate corrective actions
Insuring the protection of individuals from harm by monitoring for safety hazards
Providing escort services
Respond to unsafe situations
Enforce hospital parking regulations
Assist individuals with obtaining help for vehicle problems
Respond and take appropriate action in all instances where the imminent threat of human life is occurring

Fulltime

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Bpo Sales Director - Insurance

NTT DATA

Location:
United States , Chicago

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 05, 2026

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Our AI answers in your language

Bpo Sales Director - Insurance

NTT DATA

Location:United States , Chicago

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Bpo Sales Director - Insurance

BPO/BPaaS Sales Director

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Location:
United States , Chicago

Category:
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Contract Type:
Not provided

Job Posted:
May 05, 2026