BPO Customer care senior analyst Job at NTT DATA (Lincoln)

BPO Customer care senior analyst

The BPO Customer Care Senior Analyst role involves providing exceptional custome...

Location

United States , Lincoln

Salary:

72800.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

3 years of customer service experience, preferably in financial services or a BPO environment
2 Years MS Office Suite Experience including report writing and presenting
Active FINRA Series 6 and Series 63 licenses (must be current and in good standing)
High school diploma or GED Required
3 Years knowledge of Life insurance and Annuity policies
Must Live in Continental United States
New hires must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process
Individuals must provide their own high speed internet access with speeds at or above 50 Mbps
A hard-wired ethernet connection is required

Job Responsibility

Establishes solid working relationships with clients and internal departments to resolve escalated issues
Possesses moderate knowledge of all facets of Variable life Insurance and annuity products
Strong understanding of investment account servicing and mutual fund or annuity products
Answer questions and provide information regarding their needs/questions through the utilization of multiple applications and platforms
Maintain customer confidentiality while complying with privacy regulations and meeting or exceeding performance metrics, quality, and service standards
Conduct research to respond to customer inquiries and document customer interactions in the appropriate systems
Take ownership of each call working to de-escalate customer concerns as needed
Provide high-quality customer care through phone, email, and chat channels
Assist clients with inquiries related to investment accounts, transactions, and financial products
Ensure all communication follows FINRA, SEC, and internal compliance policies

What we offer

medical, dental, and vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short- and long-term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally required benefits
NTT DATA will provide a computer and headset for remote work

Fulltime

New

Test Technician

The Board Repair Specialist is accountable in the debug and quality repair of de...

Location

Philippines , Lapu-Lapu City, Basak

Salary:

Not provided

Teradyne

Expiration Date

Until further notice

Requirements

Electronics Technology or Industrial Electronics graduates with relevant experience in board repair
Knowledgeable in electronics board troubleshooting, de/soldering, and repair
Experience in hardware/software validation and verification for medium and high-end testers is an advantage
Goal and results-oriented, assertive, and hardworking
Computer literate

Job Responsibility

Debug and quality repair of defective boards
Do first level system maintenance
Work with the Test Engineer in process requirements, quality improvements, reliability issues, as well as meeting repair goals

What we offer

Reasonable accommodation for individuals with disabilities

Fulltime

New

Principal Mining Consultant

Join our growing team! We're expanding and looking for experienced Principal Min...

Location

Australia , Melbourne; Perth

Salary:

Not provided

Mining Plus

Expiration Date

Until further notice

Requirements

Minimum 15+ years of experience in the mining industry
Proficiency in Mine Planning software (Deswik preferred)
Experience in managing technical projects and stakeholders to deliver projects
Proven track record in client relationship building and networking
Ability to work independently or within teams
Strong financial management skills with excellent written and verbal communication abilities
Consulting experience is highly regarded
Legal Work Entitlement within Australia

Job Responsibility

Provide expert technical advice and oversight
Conduct mining studies (Scoping, Pre-feasibility & Feasibility)
Author and peer-review technical reports
Mentor staff and oversee project contractors
Drive business improvements and support business development activities
Prepare proposals and contracts
Lead and manage multi-disciplinary project teams, working with professionals to deliver high-quality projects on time and within budget

What we offer

Collaborate with a global team on diverse projects
Work across various commodities
Partner with industry professionals renowned for their expertise
Enjoy flexible work options
Access to Employee Assistance Program, Parental Leave, and Long Service Leave

Fulltime

New

Customer Solutions Engineering Manager

The Customer Solutions Engineering Manager leads a multidisciplinary engineering...

Location

United States , North Reading

Salary:

138900.00 - 222300.00 USD / Year

Teradyne

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Electrical, Mechanical, or Systems Engineering or equivalent experience
10+ years of experience in semiconductor capital equipment
3+ years in a leadership role managing complex, multidisciplinary engineering projects
Primary experience: Leading engineering development for semiconductor capital equipment or complex mechanical/electrical systems
Primary skill: Strong technical leadership with the ability to balance technical depth and business priorities
Secondary skill: Cross‑functional collaboration with engineering, manufacturing, and customer‑facing teams
Additional experience in hardware/software integration, system reliability, and custom product configuration
Individual soft skills: Exceptional communication, analytical thinking, and problem-solving abilities
Team soft skills: Mentorship, influence without authority, and fostering an agile engineering culture

Job Responsibility

Lead the engineering effort to adapt SLT base equipment platforms for unique customer device configuration and test execution needs
Develop custom test site designs, including slot configuration, SLT board support, DUT thermals, and automation solutions
Collaborate with customers, applications engineering, and software teams to build software specials, data processing flows, and custom test execution capabilities
Build and oversee material demand planning, custom hardware builds, testing, and deployment activities for customer‑specific solutions
Support on‑time field deployment and production readiness of customized systems
Partner cross‑functionally with Product Marketing, Core Engineering, Project Management, Product Support, and Manufacturing
Mentor and guide a matrixed engineering team, fostering technical excellence and agility
Ensure technical risks are identified early with comprehensive mitigation strategies in place

What we offer

Medical
Dental
Vision
Flexible Spending Accounts
Retirement savings plans
Life and disability insurance
Paid vacation & holidays
Tuition assistance programs
Discretionary bonus(es) based on financial performance

Fulltime

New

Principal Mining Consultant

Join our growing team as a Principal Mining Consultant in our Underground team. ...

Location

Australia , Perth; Melbourne

Salary:

Not provided

Mining Plus

Expiration Date

Until further notice

Requirements

Minimum 15+ years of experience in the mining industry
Proficiency in Mine Planning software (Deswik preferred)
Experience in managing technical projects and stakeholders to deliver projects
Proven track record in client relationship building and networking
Ability to work independently or within teams
Strong financial management skills with excellent written and verbal communication abilities
Consulting experience is highly regarded
Legal Work Entitlement within Australia

Job Responsibility

Provide expert technical advice and oversight
Conduct mining studies (Scoping, Pre-feasibility & Feasibility)
Author and peer-review technical reports
Mentor staff and oversee project contractors
Drive business improvements and support business development activities
Prepare proposals and contracts
Lead and manage multi-disciplinary project teams, working with professionals to deliver high-quality projects on time and within budget

What we offer

Collaborate with a global team on diverse projects
Work across various commodities
Partner with industry professionals renowned for their expertise
Enjoy flexible work options
Access to Employee Assistance Program, Parental Leave, and Long Service Leave

Fulltime

New

AP Processing Analyst

As an Accounts Processing Analyst, you will be responsible for accurate and time...

Location

United States , Midland

Salary:

20.89 - 28.72 USD / Hour

SunbeltRentals

Expiration Date

Until further notice

Requirements

10K key strokes per hour required
Associates Degree preferred
2+ years of AP processing experience and the ability to key high volume with minimal errors
13K key strokes per hour preferred
Keen and strong attention to detail
Experience in electronic AP processing environment
Ability to Multi-task and be highly organized
Intermediate knowledge of Microsoft Excel, and Word
Customer Service Oriented

Job Responsibility

Accurately and timely entering of AP vendor invoices according to AP company procedures
Verify accuracy of vendor checks before approval for mailing
Communicate with vendors and branches regarding invoice payment status within 24 hours
Maintain department standards for input volume and keying errors
Perform other duties assigned by the AP Supervisor or AP Assistant Supervisor

What we offer

Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
12-25 vacation days depending on years of service
5 sick days

Fulltime

New

Area Sales & Operations Manager

Sunbelt’s Area Manager is equipped for success so we can make it happen for our ...

Location

United States , North Las Vegas

Salary:

98573.00 - 135537.60 USD / Year

SunbeltRentals

Expiration Date

Until further notice

Requirements

College Degree in Business or equivalent experience
8+ years of experience in the equipment rental industry
4+ years of leadership experience
Organizational skills
Ability to coach, mentor, develop, motivate, and inspire a team to achieve results
Ability to drive results in a manner consistent with company values and goals
Physical demands require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required

Job Responsibility

Identifying opportunities for profitable growth within an assigned area
Providing strategic direction and sales leadership within the area
Ensuring the highest level of sales focus, operational excellence, and customer satisfaction

What we offer

Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance
Flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
12-25 vacation days depending on years of service

Fulltime

New

Senior System Integration and HAL Software Engineer

We are seeking a Senior System Integration and HAL Software Engineer to join our...

Location

United States , Tualatin

Salary:

161700.00 - 258800.00 USD / Year

Teradyne

Expiration Date

Until further notice

Requirements

BS degree required in Electrical Engineering, Computer Engineering, Computer Science, or related technical field
10+ years of hands-on experience in development and system integration
Expertise in C and C++ for FPGA‑based embedded systems and instruments
Strong experience with system integration in Linux and Windows environments
Proficiency with scripting languages (Python, TCL, Perl, etc.)
Experience working in cross‑functional engineering teams
Tools: Microsoft Visual Studio, Git, ClearCase/Version Vault, JIRA, and others
Operating Systems: Linux, Windows

Job Responsibility

Lead the architecture and development of HAL software for automated test equipment
Partner with Hardware, Software, and Systems teams to define robust and maintainable software interfaces
Execute product integration, verification, and detailed debug in lab environments
Enable software reuse by abstracting low‑level hardware details
Mentor junior team members and act as technical lead on HAL initiatives
Define scalable, high‑quality, extensible, and maintainable HAL interfaces for multiple instruments
Perform hands‑on system integration, verification testing, root‑cause analysis, and debug
Collaborate with Logic Design and Verification teams on hardware/software abstraction
Drive technical decisions, ensure best practices, and support junior engineers
Contribute to continuous improvement of engineering processes and tools

What we offer

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more
This job is eligible for discretionary bonus(es) based on financial performance

Fulltime

BPO Customer care senior analyst

NTT DATA

Location:
United States , Lincoln

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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Location:United States , Lincoln

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 21, 2026

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