BPO Customer Care Collections Senior Representative Job at NTT DATA (Chennai)

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

Customer care collections senior representative

The Senior BPO Customer Care Collections Representative will be responsible for ...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

New

Customer Care Collections Senior Representative

The Senior Customer Care Collections Representative is responsible for performin...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

Fulltime

New

Cashier

At IKEA it’s all about our customers, and in Customer Relations we build and ret...

Location

Canada , Etobicoke

Salary:

19.10 - 21.25 CAD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Less than 1 year of related experience

Job Responsibility

Deliver an excellent meeting with the customer across all customer assignments
Engage with customers in a friendly and confident manner to create a rewarding customer experience
Contribute and achieve operational KPIs and goals to maintain customer loyalty
Continuously develop knowledge and skills within the area of customer experience
Support customers to make purchases with assistance or self-service tools

What we offer

Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

New

Registered Massage Therapist

Provide massage services to guests using props and/or products. Provide body tre...

Location

Canada , Vancouver

Salary:

21.07 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Technical, Trade, or Vocational School Degree
At least 1 year of related work experience
No supervisory experience
State or Regional Massage License

Job Responsibility

Provide massage services to guests using props and/or products
Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy
Assess guest needs and inquire about contraindications before beginning service
Keep up to date with current techniques and modalities
Escort guests to and from treatment rooms
Arrange workstation, treatment room, and/or drapes
Frequently check with guest to promote comfort, safety and security throughout service
Promote and sell spa/salon services
Clean, maintain, and sterilize tools
Maintain cleanliness of workstation and/or treatment room throughout shift

What we offer

Staff Service Charge Eligible

Parttime

New

Cocinero/A - The Madrid Edition

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, t...

Location

Spain , Madrid

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Technical, Trade, or Vocational School Degree
At least 3 years of related work experience
No supervisory experience
None

Job Responsibility

Prepare special meals or substitute items
Regulate temperature of ovens, broilers, grills, and roasters
Pull food from freezer storage to thaw in the refrigerator
Ensure proper portion, arrangement, and food garnish
Maintain food logs
Monitor the quality and quantity of food that is prepared
Communicate assistance needed during busy periods
Inform Chef of excess food items for use in daily specials
Inform Food & Beverage service staff of menu specials and out of stock menu items
Ensure the quality of the food items

Fulltime

New

Production Technician I, Kiefel

The Kiefel Production Technician I is a Salaried Non-Exempt position which contr...

Location

United States , Marion

Salary:

44000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High School Diploma, GED or equivalent
At least 1-2 years Production Technician or manufacturing experience with duties including preventative maintenance, machine troubleshooting, etc.
Must have basic English written and oral communication skills adequate to communicate with other team members
Understand verbal and written safety and quality instructions and read and comprehend written work instructions including words and drawings
Must be able to perform basic mathematics
Proficient in how to use a calculator and measurement tools (calipers, snap gauges, rulers), as well as basic hand tools
The ability to push/pull and lift/carry up to 50 pounds and stand/walk continuously throughout the shift
Normal visual acuity required
Ability to squat, climb, reach above shoulder level, reach at or below shoulder level, twist and bend at the neck, twist and bend at the waist and balance

Job Responsibility

Operate, monitor, and adjust as necessary a Kiefel machine using controls on an electrical control panel (HMI) or by making manual adjustments
Load and replenish production supplies (i.e. injection sites, tubing, PVC/Non-PVC roll stock and adhesive) at a rate consistent with production needs
Perform scheduled quality checks, disposition product, identify any deviations that may occur and take the appropriate action to include stopping production on the machine if necessary
Inspect finished product and ensure that the quality standards have been met
Load and secure finished product in mobile closets
Execute a machine changeover when assigned (material changeovers only)
Document required information on manufacturing logs and/or POMS system
Identify, correct or escalate any inefficiency in the machine’s performance
Test, inspect and package Inter-Plant Shipping Orders (IPSO)
Notify the supervisor and take appropriate action if any safety, quality, or mechanical issues occur

What we offer

Shift flexibility to trade shifts and leverage overtime opportunities
Medical, Dental and Vision coverage
160 hours of Paid Time Off and Paid Holidays
401K match
Employee Stock Purchase Program
Paid Parental Leave
Tuition Reimbursement
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Flexible Spending Accounts
educational assistance programs

Fulltime

New

Flex Manager, Digital Guest Experience And Empower

The FLEX Manager, Digital Guest Experience (DGE) + GXP is part of the US & Canad...

Location

United States , Bethesda

Salary:

41.97 - 63.12 USD / Hour

Marriott Bonvoy

Expiration Date

June 12, 2026

Requirements

4-year Bachelor's degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major, plus 3+ years of hospitality leadership experience OR a combination of education and experience from which comparable knowledge can be gained
Leadership experience in two of the following hospitality areas: Front Office, At Your Service (AYS), Housekeeping, Guest Relations, Front Office, Quality, Training, Sales or CRM
Knowledge of MARSHA, Opera/FSPMS, LightSpeed, Fosse

Job Responsibility

Provide operational support for Digital Guest Experience and GXP across brands in the US and Canada
Provide insight and recommendations for the development and refinement of DGE and GXP platforms and operational processes that improve platform usability, service delivery, and adoption
Identify property-level performance gaps and partner with continent leaders to implement targeted solutions
Design and enhance training materials for on-property and above-property audiences
Facilitate workshops and training sessions that build operational capability and support platform effectiveness
Participate in continent and global forums to provide guidance, updates, and operational direction on guest experience platforms
Contribute to establish and communicate performance metrics and scorecards to monitor results and support decision-making
Support deployment activities for guest experience platforms, including launch readiness and in-market execution
Analyze operational data to identify service gaps and recommend process improvements and training strategies
Contribute to system development, implementation, defect resolution, enhancements, and upgrades for Digital Guest Experience and GXP platforms

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical
dental
vision
health care flexible spending account

Fulltime

Select Country

BPO Customer Care Collections Senior Representative

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

BPO Customer Care Collections Senior Representative

BPO Customer Care Collections Senior Representative

Customer care collections senior representative

Customer Care Collections Senior Representative

Cashier

Registered Massage Therapist

Cocinero/A - The Madrid Edition

Production Technician I, Kiefel

Flex Manager, Digital Guest Experience And Empower

Our AI answers in your language