BPO Customer Care Collections Senior Representative Job at NTT DATA (Chennai)

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

Customer care collections senior representative

The Senior BPO Customer Care Collections Representative will be responsible for ...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

New

Customer Care Collections Senior Representative

The Senior Customer Care Collections Representative is responsible for performin...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

Fulltime

New

Sr. Software Engineer

As a Senior Software Engineer will become a member of a key project in Teradata'...

Location

India , Hyderabad

Salary:

Not provided

Teradata

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, computer engineering or similar technical discipline with 5 to 8 years of working experience as Software Developer
Experience with large-scale, enterprise grade software development in C/C++ programming language
Strong data structure, multi-threading and algorithms fundamentals
Very good understanding with any or all public cloud technologies
Knowledge of SQL and understanding of relational database
Strong background in database internals and/or analytics through academic or working exposure
Knowledge of High Availability concepts and techniques
Multi cloud platforms exposure

Job Responsibility

Requirement analysis, design, develop and test and maintenance of new and existing features and all related technologies and required environments to ensure a successful product development lifecycle and delivery
As time permits and as appropriate may also assist with product support
Creating strategies for enhancing the performance of existing cloud technology
Maintaining applications and infrastructure for cloud-based platforms
Analyzing current systems to find flaws that can jeopardize cloud security
Understanding of cloud enablement features that are required to be developed for Teradata software
Design, develop, code, test & debug system software
Technical support to customers or customer facing personnel

Fulltime

New

Cashier

We’re looking for a “Cashier” because “Being Awesome” isn’t a job title we can u...

Location

United States , Newtown Square

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Previous customer service experience preferred
Previous cash handling experience preferred
Basic math & counting skills required
Must be able to work independently with limited supervision
Complete Food Handler and Alcohol Service trainings as required by location

Job Responsibility

Accurately operate a register/POS and handle cash and credit card transactions
Greet and assist customers while anticipating their needs
Count, organize and balance cash drawer, fill out the cashier slip and make deposits
Adheres to Aramark’s cash handling policies and procedures
Understand and be knowledgeable of the merchandise for sale to assist customers and accurately process transactions
Complete opening and closing procedures as assigned for unit based on operating hours
Maintain a clean and sanitary work environment during service and at the end of shift
Ensure product in location is stocked to appropriate levels throughout service and replenish items as needed
Follow all safety policies and procedures

Fulltime

New

Delivery Lead IT - ServiceMax

Location

India , Pune

Salary:

Not provided

PerkinElmer

Expiration Date

Until further notice

Requirements

Experience in Salesforce/ServiceMax administration
experience in system configuration and case management
experience in data management
experience in reporting and analytics
experience in solution development and enhancements
knowledge of platform maintenance and upgrades
experience in documentation and training
experience in testing and quality assurance
experience in continuous improvement

Job Responsibility

System configuration: support key operational and service-related functions, including processing intake requests and managing procurement activities, administration of Salesforce/ServiceMax case management, system configuration and daily support
User support: support process improvement initiatives such as Preventive Maintenance (PM) automation, conduct stock reconciliation by updating inventory data within ServiceMax
Data management: research and resolve construction file bugs, coordinating with technical teams, maintain accurate and updated system data in ServiceMax, including external IDs, manufacture and installation dates, Work Orders, technician assignments, compile, arrange, and analyze service-related data for reporting purposes
Reporting and analytics: creating and managing dashboards and reports to provide insights into business goals and performance, prepare statistical and operational reports, communicate and coordinate with internal teams and external partners to ensure seamless service delivery
Solution development/enhancements: engage with ServiceMax developers to manage enhancement backlogs and enhancements, own and prioritize the product backlog, translating business requirements into actionable user stories and acceptance criteria for the development team
Platform maintenance and upgrades: performing routine maintenance, applying system upgrades, and staying current with new Salesforce releases
Documentation and training: create technical documentation and provide training to end-users and administrators
Testing and quality assurance: coordinate User Acceptance Testing (UAT) to ensure features meet business expectations before change management and release
Continuous improvement: monitor system performance, gather user feedback, and identify opportunities for enhancement and optimization

Fulltime

New

Senior Analyst, Operations Finance

The Senior Analyst, Operations Finance will collaborate with the Director, Opera...

Location

United States of America , Miami

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

3-5 years of experience in a related hospitality accounting or shared services role
Field experience with hands on knowledge of PMS/POS environments, Income Audit, and GL processes
Familiar with detailed workflows and system navigation, the clicks, the sequences, and the practical application
CPA or university degree in hospitality, accounting or finance preferred
Multilingual is an asset

Job Responsibility

Drive adoption of best practices and standards
Maximize the use of standardized tools and templates by the properties
Monitor and improve KPI's within the Service Level Agreements
Minimize Capgemini errors reported by the properties
Maximize efficiency of onsite processes
Assist in establishing/enforcing policies, rules, internal controls and safeguards
Continuously deliver the highest level of service with respect to property support and maximize property satisfaction of outsourced services
Provide hotel users with support for standard tools, templates and processes
Support leadership decisions through reporting and data-driven insights
Demonstrate proficiency as a lead/power-user of company financial systems and regional practices

Fulltime

New

Retail Sales Worker

The Retail Sales Worker is responsible for stocking and inventorying products as...

Location

United States , Bossier City

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Previous customer service experience preferred
Previous cash handling experience preferred
Basic math and counting skills required
Demonstrates interpersonal and communication skills, both written and verbal
Must be able to work independently with limited supervision
Must be available to work flexible hours including evening and weekends

Job Responsibility

Greets and assists customers while anticipating their needs
Ensure product is stocked to appropriate levels and replenishes and arranges items as needed to maintain appearance
Operates register, handles cash, and process credit card transactions
Responsible for cash handling, safe verifications, and preparing deposits
Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Is adaptable to customer needs.
Adheres to cash handling policies and procedures
Ensures security of company assets

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BPO Customer Care Collections Senior Representative

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BPO Customer Care Collections Senior Representative

BPO Customer Care Collections Senior Representative

Customer care collections senior representative

Customer Care Collections Senior Representative

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