BPO Customer Care Collections Senior Representative Job at NTT DATA (Chennai)

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative will be responsible for ...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

Customer care collections senior representative

The Senior BPO Customer Care Collections Representative will be responsible for ...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

Sales MIS Executive

We are seeking a detail-oriented and analytical MIS Executive to manage and stre...

Location

India , Jaipur

Salary:

Not provided

Randstad

Expiration Date

April 24, 2026

Requirements

Bachelor’s degree in commerce, Statistics, Computer Science, or related field
3–6 years of experience in MIS or a similar data management role
Strong proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, Conditional Formatting, Charts, etc.)
Excellent analytical and problem-solving skills
Attention to detail and a high level of accuracy in data handling
Strong verbal and written communication skills

Job Responsibility

Collect, organize, and maintain data from various departments
Generate and share daily, weekly, and monthly MIS reports
Analyze large volumes of data to identify trends and provide actionable insights
Automate repetitive reporting tasks using Excel, VBA, or other tools
Create dashboards and performance trackers as required
Ensure accuracy and integrity of reports and data presented to management
Coordinate with different teams to gather, validate, and verify data inputs
Maintain documentation of processes and ensure adherence to internal data governance policies
Provide support for ad-hoc data and reporting requirements

Fulltime

Quality Assurance Engineer

Location

India , Pune

Salary:

Not provided

Randstad

Expiration Date

May 03, 2026

Requirements

Knowledge of ERP systems, preferably SAP
Personal computer proficiency and Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
Knowledge about manufacturing and quality process and related documentation (in detail)
Understanding of applicable codes and standards
Understanding of Project/Process requirements and applicable project specification

Job Responsibility

Review of Aker Manufacturing record books to ensure technical & administrative correctness for the assigned projects
Prioritise and manage assigned work
Ensure timely communication with stakeholders
Manage the progress of the MRB’s which are on hold
Support MRB DC’s on technical aspect of the Manufacturing Record Books
Provide training on product and technical aspect of the documentation

Azure Data Engineer

Location

India , Chennai

Salary:

Not provided

Randstad

Expiration Date

April 30, 2026

Requirements

6+ years of professional software development experience
3+ years of hands-on experience with Microsoft Azure services, including: Data & Storage: Azure SQL, Cosmos DB, Azure Storage
Compute & App Hosting: Azure App Services, Azure Functions, Azure Kubernetes Service (AKS)
Security & Monitoring: Azure Key Vault, Azure Monitor, Application Insights
Strong backend development expertise in Python, Node.js, or Go
Proficiency in Python (with AI/ML focus), C#, and JavaScript
Solid understanding of RESTful API development, authentication mechanisms, and microservices architecture
Experience with cloud platforms (Azure preferred
AWS or GCP a plus)
Hands-on knowledge of CI/CD pipelines and Infrastructure as Code (IaC) using ARM templates, Bicep, or Terraform

Fulltime

BPO Customer Care Collections Senior Representative

NTT DATA

Location:
India , Chennai

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

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