BPO Customer Care Collections Senior Representative Job at NTT DATA (Chennai)

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative at NTT Data Services wil...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

Customer care collections senior representative

The Senior BPO Customer Care Collections Representative will be responsible for ...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

New

Engineer I, EHS

You, as Engineer I, EHS, will support supervisors by providing tools and advice ...

Location

Costa Rica , Cartago

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Bachelor’s degree in occupational health and safety, or equivalent experience, or higher education in related areas
Experience in related fields of 1 years minimum
Sophisticated English, bilingual desirable
Certification in ISO 14001:2014, ISO 45001:2018 and ISO 50001 standards (desirable)
Internal Auditor Certificate (desirable)

Job Responsibility

Promote compliance with quality requirements, Good Manufacturing Practices (GMPs) and Good Documentation Practices (GDP)
Promote and participate in ICare's initiatives: if you see something, do something
Respond to and resolve in a timely manner the problems that may affect the quality, safety or efficiency of the product or the regulatory consistency of the process
Continuously seek regulatory completion in your process
Stay aligned with EHS rules and procedures
Ensure the people in your charge follow them
Provide crucial training spaces for EHS issues
Promote the culture of safety, and ensure compliance with all the guidelines that the organization settles vital to align with the applicable legal and/or corporate requirements of its area passionate about protecting safety, its own health and that of its personnel in charge, and the environment
Build, coordinate and implement the company's Ergonomics program
Build, coordinate and implement the company's Environmental program (Management of waste, wastewater, air emissions, drinking water, identification and evaluation of environmental aspects, assessment of relevant regulations, training, among others)

New

Store Operator

GrainCorp Feeds is a national animal feed business, based in Hamilton NZ, dealin...

Location

New Zealand , Waharoa

Salary:

Not provided

GrainCorp

Expiration Date

Until further notice

Requirements

Current forklift licence with F and W endorsement
Experience working in a warehousing / logistics role
Good communication skills
Ability to follow direction
Ability to work collaboratively and autonomously
Capable of lifting up to 20kg in weight
Solid understanding of safety standards

Job Responsibility

Bagging and pallet stacking
Moving / loading palletised stock

What we offer

Ongoing training and safety programs
Paid Parental leave and birthday leave
Employee referral bonus scheme
Standard Southern Cross Health Insurance that covers employee, spouse and kids up to the age of 18
Family Inclusive Workplace accredited employer, committed to supporting you both on and off the job

Fulltime

New

Marketing Manager

We are looking for a dynamic Marketing Manager to spearhead social media and dig...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5-7 years of marketing experience with a strong emphasis on social media and digital strategies
Proven experience in building and growing brand presence, preferably within the fashion or footwear industries
Expertise in content strategy, platform trends, and performance analytics
Strategic thinker with the ability to manage day-to-day marketing activities effectively
Excellent collaboration skills with a history of working cross-functionally, especially with eCommerce teams
Proficiency in email campaigns, digital marketing, and enhancing brand awareness
Strong understanding of social media platforms and their role in driving business growth

Job Responsibility

Develop and implement comprehensive social media strategies to establish a strong and consistent brand presence across multiple platforms
Collaborate with the eCommerce team to ensure marketing efforts align seamlessly with sales objectives and customer journey goals
Plan and oversee content calendars, digital campaigns, and product launches to drive engagement and conversions
Lead wholesale marketing strategies, including organizing events at brick-and-mortar locations to boost brand visibility
Monitor and analyze campaign performance metrics, optimizing strategies to increase traffic, engagement, and revenue
Identify and pursue opportunities for expanding the brand's digital footprint, including partnerships, new platforms, and innovative content formats
Refine and maintain brand guidelines to ensure consistent messaging across all marketing channels
Work closely with creative teams, influencers, and external partners to produce high-quality content that aligns with the brand identity

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

BPO Customer Care Collections Senior Representative

NTT DATA

Location:
India , Chennai

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for BPO Customer Care Collections Senior Representative

BPO Customer Care Collections Senior Representative

BPO Customer Care Collections Senior Representative

BPO Customer Care Collections Senior Representative

BPO Customer Care Collections Senior Representative