BPO Customer Care Collections Senior Representative Job at NTT DATA (Chennai)

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative will be responsible for ...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

BPO Customer Care Collections Senior Representative

The Senior BPO Customer Care Collections Representative is responsible for manag...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

Customer care collections senior representative

The Senior BPO Customer Care Collections Representative will be responsible for ...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Brookline

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

July 04, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

medical
dental
vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

New

Senior Software Developer

We are seeking an experienced Senior Software Developer to join our Web Applicat...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

An engineering graduate with a degree in Computer Science, Engineering, or a related discipline
An experienced professional with approximately 4–6 years of exposure to full lifecycle enterprise IT projects
Proficient in modern front‑end development, particularly React.js and Next.js, with strong JavaScript/TypeScript skills
Experienced in integrating with backend services using REST and GraphQL APIs
Knowledgeable in front‑end architecture, performance optimisation, and component‑based design
Familiar with Node.js environments, modern build tools, and static site generation frameworks such as Gatsby
Comfortable working with CI/CD pipelines, version control systems, and collaborative code review practices
Experienced in Agile/DevOps, cross‑functional team environments
A clear communicator with strong problem‑solving skills and an inclusive, collaborative approach
Curious, adaptable, and motivated to keep pace with evolving technologies

Job Responsibility

Design, develop, test and implement front‑end solutions for enterprise web applications
Enhance portal performance, usability, and SEO metrics through modern development practices
Collaborate with business stakeholders to shape and refine technical approaches for new requirements
Build and maintain applications using React, Next.js, JavaScript/TypeScript, GraphQL, and Node.js ecosystems
Prepare high‑level and low‑level design documentation for functional requirements
Provide real‑time defect resolution support during system, acceptance, and end‑to‑end testing
Work within Agile and DevOps delivery models, contributing to CI/CD pipelines and automation
Translate technical concepts into clear, non‑technical language for wider teams
Continuously improve processes, tooling, and application quality through innovation and learning

What we offer

Exposure to large‑scale, enterprise digital platforms with real customer impact
Opportunities to work with modern front‑end frameworks and DevOps practices
A collaborative, inclusive environment that values continuous improvement and learning
The chance to influence technical decisions and contribute to meaningful digital transformation initiatives

Fulltime

New

Shift Supervisor

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Norton

Salary:

16.00 USD / Hour

CVS Health

Expiration Date

August 01, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits

Parttime

New

Ab Initio Developer

We are seeking an experienced Ab Initio Developer to design, develop, optimise, ...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

4–8 years of hands-on experience in Ab Initio development
Proficient in Unix/Linux commands and shell scripting
Experienced in Teradata SQL development, performance tuning, and related utilities
Knowledgeable in data warehousing concepts and ETL best practices
Comfortable working in production support environments with structured incident management processes
Familiar with scheduling tools such as Autosys or Control-M (preferred)
Basic working knowledge of GCP services, including Google Cloud Storage, BigQuery, and Compute Engine (preferred)
Experienced in Agile or Scrum-based delivery environments (preferred)

Job Responsibility

Design, develop, and maintain ETL workflows using Ab Initio tools, including GDE, EME, and the Co Operating System
Build, enhance, and optimise data ingestion, transformation, and extraction pipelines
Develop and maintain Unix/Linux shell scripts for automation, scheduling, and monitoring
Create and optimise SQL queries, data models, and utilities within Teradata environments
Perform performance tuning and troubleshooting of ETL jobs and database queries
Collaborate with operations, infrastructure, and business teams to support production issues and enhancements
Follow best practices for data quality, security, governance, and compliance
Provide support during releases, incident resolution, and root cause analysis activities
Maintain clear technical documentation, including designs, workflows, and operational procedures

What we offer

Opportunities to work on enterprise metadata environments
Exposure to multi‑stage release cycles, CI/CD pipelines, and industry‑standard governance models
A collaborative environment with continuous learning and cross‑functional engagement
Experience working across a diverse, global organisation

Fulltime

BPO Customer Care Collections Senior Representative

NTT DATA

Location:
India , Chennai

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 07, 2026

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