CrawlJobs Logo

Bpo customer care associate

nttdata.com Logo

NTT DATA

Location Icon

Location:
Canada , Ontario

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The BPO Customer Care Associate role involves resolving complex client situations and ensuring timely completion of transactions. Candidates should possess strong communication and customer service skills, along with attention to detail and time management abilities. This position is essential for maintaining client satisfaction and meeting service level agreements (SLAs).

Job Responsibility:

  • Resolves more complex client situations by applying demonstrated knowledge and skills generally acquired through job experience
  • Ensures accurate and timely completion of transactions to meet or exceed client SLAs
  • Works on preparation of SOPs / process transitions

Requirements:

  • Demonstrated computer skills
  • Solid communication skills
  • Solid customer service skills
  • Demonstrated attention to detail, time management and organizational skills

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Bpo customer care associate

Senior Product Manager - Mobile

We are seeking a Senior Product Manager to lead the future of TradingView's mobi...
Location
Location
Salary
Salary:
Not provided
tradingview.com Logo
TradingView
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of product management experience with 5+ years focused on mobile applications
  • Proven track record of leading successful design-driven mobile products
  • Experience with both iOS and Android platforms and their design paradigms
  • Understanding and genuine interest in financial markets and trading
  • Strong analytical skills with data-driven decision making
  • Excellent cross-functional leadership and stakeholder management abilities
  • Russian speaking
  • Bachelor's degree in Computer Science, Design, Business or related field
  • Experience with trading or fintech applications preferred
Job Responsibility
Job Responsibility
  • Drive the product strategy and roadmap for TradingView's mobile applications
  • Translate core platform capabilities into optimized mobile experiences
  • Lead design-driven product development processes across iOS and Android
  • Define and track key mobile-specific metrics to measure success
  • Prioritize feature development based on user needs and business impact
  • Collaborate with engineering, design, and QA teams to ensure quality implementation
  • Analyze user feedback and behavior to identify improvement opportunities
  • Stay current with mobile platform trends and technological advancements
What we offer
What we offer
  • Flexible hours
  • Hybrid approach (office + remote, depending on team and location)
  • Modern offices with local perks
  • Global team of 500+ professionals from 40+ countries
  • Continuous learning & mentorship
  • Career development opportunities
  • Relocation support (visa, transportation, housing)
  • Private health insurance
  • Performance bonuses
  • TradingView Premium subscription
Read More
Arrow Right

Tradewin Consultant

The employee will ensure the correct and timely completion of data / information...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
tradewin.net Logo
Tradewin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To have good results in individual work, but also in the team
  • Be flexible and easily adapt to the work environment
  • Have initiative and the ability to develop solutions
  • To approach perfection work with details
  • Have the ability to work under stress
  • To respect the agreed deadlines for a certain activity
  • Provide quality results
  • Be motivated and very focused on his goal
  • To handle very well in conflict situations
  • Carry out high-level professional communication
Job Responsibility
Job Responsibility
  • Ensuring a continuous and correct flow of data, respecting the company's procedures
  • Timely and correct entry of data in the operating system, with great attention to detail
  • Tracking the status of the activity within the department and completing the new information in the system, ensuring their permanent updating in order to offer visibility to the clients and the Expeditors network
  • Ensuring a good collaboration with the clients by offering permanent solutions to their requests
  • Information processing only in accordance with Expeditors rules
  • Full understanding of the operational flow of the department and continuous attempt to improve problem areas
  • Following the clients' manuals (SOP, instructions) and carrying out the activity according to the instructions related to the requirements of each client
  • Ensuring the achievement of the performance indicators established within the company
  • Immediately inform managers of issues that require assistance and support
  • Guarantees the observance of the quality standards specific to the company and the industry
What we offer
What we offer
  • Meal Tickets
  • Health Plan: Medical
  • Life Insurance
  • Free shuttle service from/to Aviatorilor Metro station
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
  • Fulltime
Read More
Arrow Right

Sr. Cloud Security Architect

We’re looking for a former hands-on cloud security practitioner who’s ready to t...
Location
Location
United States , Atlanta
Salary
Salary:
165000.00 - 220000.00 USD / Year
trace3.com Logo
Trace3
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Cybersecurity, Computer Science, or related field—or equivalent experience
  • Relevant cloud certifications such as AWS Solutions Architect Professional or Security Specialty, Azure Solutions Architect Expert or Security Engineer Associate, GCP Professional Cloud Architect or Security Engineer
  • CISSP or other advanced security certifications a plus
  • 7+ years in cloud security, cloud architecture, or security engineering—preferably in a practitioner role
  • Strong working knowledge of AWS, Azure, and GCP security models, controls, and best practices
  • Hands-on experience with one or more CNAPP/CSPM platforms (Wiz, Sysdig, Orca, Prisma Cloud, Lacework, etc.)
  • Experience applying cloud security frameworks (CIS, NIST, CSA) and conducting well-architected reviews
  • Comfort interacting with technical and executive stakeholders in pre-sales settings
  • Ability to translate technical risks into clear business value
  • Proficiency in secure cloud networking, IAM hardening, encryption strategies, and centralized monitoring/logging
Job Responsibility
Job Responsibility
  • Act as the technical lead and cloud security SME during pre-sales engagements
  • Partner with account teams to align security strategies with customer priorities, risk posture, and compliance requirements
  • Lead discovery sessions, workshops, and executive briefings to uncover challenges and shape solution strategy
  • Present cloud security platforms (e.g., Wiz, Sysdig, Orca) in competitive pre-sales environments
  • Contribute to proposals, RFP responses, and reference architectures that support sales opportunities
  • Partner with our vendor relationships to help drive successful outcomes
  • Design and articulate secure, well-architected multi-cloud environments across AWS, Azure, and GCP
  • Recommend architectures leveraging CNAPP, CSPM, CWPP, and CIEM solutions to improve security posture
  • Guide secure configuration and hardening of IaaS, PaaS, and SaaS resources, focusing on identity, networking, and workload protection
  • Apply frameworks like CIS Benchmarks, NIST 800-53, CSA CCM, and cloud provider well-architected frameworks
What we offer
What we offer
  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Major offices stocked with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off
  • Fulltime
Read More
Arrow Right

International Account Executive

Traffic Tech has great opportunities for experienced sales professionals who can...
Location
Location
United States , Long Beach
Salary
Salary:
Not provided
traffictech.com Logo
Traffic Tech Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum requirement of 2-3 years’ experience in Sales
  • Strategic thinkers who like to problem solve
  • Strong negotiation skills
  • Excellent communications skills (oral and written)
  • Highly motivated self-starter and strong relationship skills
  • Tactfully relentless and disciplined
Job Responsibility
Job Responsibility
  • Build, grow and maintain relationships with external customers through new business opportunities
  • Secure appointments and opportunities with decision makers
  • Establish relationships with accounts C-suite
  • Serve as a consultative resource to customers regarding service offerings and market trends
  • Maintain operational efficiencies for book of business
  • Build the Traffic Tech brand not only locally but globally through collaboration with our overseas teams
  • Meet pre-established sales objectives
  • Deliver the extraordinary, every time
What we offer
What we offer
  • Full Benefit options, including Medical (Dental & Vision)
  • Life/AD&D Insurance, Long-term Disability
  • 401(k) matching
  • Dynamic environment and ‘can-do’ culture
  • Fulltime
Read More
Arrow Right

Supervisory Consultant

The Supervisory Consultant is responsible for producing and facilitating the pro...
Location
Location
United States , Romulus
Salary
Salary:
Not provided
tradewin.net Logo
Tradewin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • LCB preferred or actively pursuing
  • Proficiency with Microsoft Office applications
  • Strong interpersonal skills, good written and verbal communication/presentation skills
  • Problem Solving/Critical thinking skills
  • Classification experience across multiple chapters in the tariff preferred
  • Prior Project Management and or team leadership experience preferred
  • Demonstrated customer service skills
Job Responsibility
Job Responsibility
  • Clear and concise communications both internally and externally – written and verbal
  • Research of Customs and Other Government Agency regulations
  • Draft analysis and opinion letters
  • Manage multiple ongoing projects and project deadlines while keeping clients updated
  • Daily tracking of project time of self and team members
  • Contribute to departmental improvements
  • Work effectively both independently and as part of a team – collaboration, flexibility, adaptability
  • Take direction from the manager
  • Oversee a team of direct reports
  • Contribute to administration of the team with hiring, evaluations, and coaching for improvement discussions
What we offer
What we offer
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
  • Fulltime
Read More
Arrow Right

Consultant

Providing Operational Support around Customs and Trade Compliance in our systems...
Location
Location
Spain , Alcobendas, Madrid
Salary
Salary:
Not provided
tradewin.net Logo
Tradewin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree
  • Great attitude and excellent communication skills
  • Extensive experience in international trade compliance
  • Extensive knowledge of European Union rules and regulation
  • Proven ability to develop, implement and maintain standards and identify opportunities for continuous improvement
  • Proven ability to work according performance metrics
  • Strong time and project management skills
  • Well developed computer skills and ability to manage and control data
  • Demonstrated experience interacting with Tradewin team members and customers to gather information and coordinate projects to anticipate and satisfy the customer’s needs
  • Ability to allocate tasks responsibilities to yourself and others to maximize the team and the individual’s effectiveness
Job Responsibility
Job Responsibility
  • Support Operations, delivery and execution of standardized, compliant trade compliance services
  • Actively engage with customers on projects to ensure an accurate and timely delivery
  • Maintain recordkeeping for functional areas of responsibility
  • Clear communications to address issues and support in resolving any Customs and Trade Compliance challenges
  • Effective collaboration and solid communication with team members, clients and third parties
  • Continuous process improvement mindset: identify gaps in current processes and procedures. Provide recommendations and implement solutions to improve operational processes
  • Continually seek improvement in procedures and services to create more efficient and cost effective operations
  • Meet company standard of 52 hours of training per year
  • Be dedicated to the success of Tradewin using ethical business practices at all times
  • Fulltime
Read More
Arrow Right

Billing Coordinator

We are seeking a detail-oriented and organized Billing Coordinator to join our i...
Location
Location
Mexico , Ciudad de México
Salary
Salary:
Not provided
tradewin.net Logo
Tradewin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in a relevant field
  • Proven experience in billing, accounting, or a similar administrative role (typically 2+ years)
  • Strong understanding of billing procedures and general accounting principles
  • Proficient in Microsoft Office (especially Excel and word. CRM / Project Operations is preferred, but not required)
  • experience with billing/accounting software
  • Exceptional attention to detail and organizational skills
  • Strong communication and customer service skills
  • Ability to prioritize tasks, meet deadlines, and work independently or collaboratively
Job Responsibility
Job Responsibility
  • Prepare and issue accurate invoices to customers based on contractual terms or service agreements
  • Review billing data from various departments to ensure completeness and accuracy
  • Maintain organized and up-to-date billing records, including adjustments, credits, and payments
  • Work closely with clients, vendors, and internal teams to resolve billing discrepancies or disputes
  • Monitor accounts receivable and assist with collection efforts as needed
  • Process and post payments in the accounting system
  • Reconcile billing accounts and assist with month-end closing activities
  • Generate regular reports on billing status, outstanding invoices, and other metrics for management
  • Ensure compliance with all internal controls, accounting policies, and regulatory requirements
  • Support audits and provide documentation as requested
What we offer
What we offer
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
  • Fulltime
Read More
Arrow Right

Senior UX/UI Designer

TradingView is the world’s #1 platform for all things investing. 100M+ users tru...
Location
Location
Cyprus; Georgia , Tbilisi; Limassol
Salary
Salary:
Not provided
tradingview.com Logo
TradingView
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in product design
  • Expert in Figma, with a solid understanding of design systems and UIKit principles
  • Proficient in Adobe Photoshop for visual refinement and asset preparation
  • Ability to analyze data to enhance design
  • Excellent verbal and written communication skills, ability to present and explain project solutions to the team
  • Strong attention to detail and a commitment to delivering high-quality work
  • Ability to meet deadlines in a fast-paced environment
  • A collaborative mindset with the ability to work well within a team
  • Ability to quickly generate visually striking and well-structured promo layouts that align with marketing goals and brand identity
Job Responsibility
Job Responsibility
  • Design Creation: Create promotional landing pages for feature launches, campaigns, and new products
  • Collaboration: Work closely with Product Manager, Design Lead and development team — from concept to final implementation
  • Feedback Implementation: Incorporate feedback from stakeholders and team members to refine and improve design work
  • Trend Awareness: Stay updated on the latest design trends, tools, and technologies to continuously improve design quality and innovation
  • File Management: Organize and maintain design files, ensuring they are easily accessible and properly archived
  • Design System Contribution: Help build and maintain design system components to streamline the creation of consistent, high-quality promo pages
What we offer
What we offer
  • Flexible hours
  • Hybrid approach (office + remote, depending on team and location)
  • Modern offices with local perks
  • Continuous learning & mentorship
  • Career development opportunities
  • Relocation support (visa, transportation, housing)
  • Private health insurance
  • Performance bonuses
  • TradingView Premium subscription
  • Annual team events
Read More
Arrow Right