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BPO Configuration Analysis Specialist

India, Chennai Employment contract · Job Posted July 03, 2026
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Job Description

We’re proud to be an AmbitionBox Employee Choice Awards 2026 winner, recognized by our people for work‑life balance, career stability and an inclusive culture. Make this the place where you grow.

Job Responsibility

  • Configuring client System for Pricing (Provider Contract) as per the requirement and according to defined business rules of new claims processing platform
  • Evaluation of Configuration Requirement and Formulation of Configuration Approach and Effectively include advanced configuration and additional functionality based on best practices
  • Based on the business requirements and business rules gathered, evaluate and create rules and complete the configuration activities
  • Participate in problem solving of Health Plan benefit, provider, pricing, reporting, operational and system issues
  • Perform a variety of tasks related to the resolution of production support issues based on client configurations with the core administrative system
  • Support activities to update configuration within the core claims processing system, typically within the areas of Provider Pricing
  • Support fee schedule changes including terms, affiliations and contract maintenance
  • Enable User Analysis Testing (UAT) and implement the modifications as suggested by the business owners and/or analyst
  • Creating manual test cases from Use cases, Functional specs and other requirement documents
  • Resolve coding/QA issues by managing Master Issue Logs and Fixing the high priority change requests which require immediate attention
  • Data Validation and Audit of existing plans and contracts in the client database(s)
  • Database Management & Maintenance

Requirements

  • Over all 5+ years’ experience in US healthcare Claims Payer
  • 6 + year(s) experience in Configuring client System for Pricing (Provider Contract) and UAT testing – 2+ Years
  • High school diploma or equivalent required, Technical/ Non-Technical
  • Ability to work within a project-oriented environment

Nice to have

  • Experience in SQL 2+ Years (Queries Writing)
  • Exposure on VB/Vb.net

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