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Bpo Configuration Analysis Senior Specialist

India, Chennai · Job Posted July 04, 2026
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Job Description

Join our team as a Senior BPO Configuration Analyst and play a key role in configuring provider contracts and pricing systems for US healthcare claims. Leverage your expertise in system configuration, UAT testing, and SQL to drive operational excellence. Grow your career in a dynamic, project-oriented environment with opportunities for impact and advancement.

Job Responsibility

  • Configuring client System for Pricing (Provider Contract) as per the requirement and according to defined business rules of new claims processing platform
  • Evaluation of Configuration Requirement and Formulation of Configuration Approach and Effectively include advanced configuration and additional functionality based on best practices
  • Based on the business requirements and business rules gathered, evaluate and create rules and complete the configuration activities
  • Participate in problem solving of Health Plan benefit, provider, pricing, reporting, operational and system issues
  • Perform a variety of tasks related to the resolution of production support issues based on client configurations with the core administrative system
  • Support activities to update configuration within the core claims processing system, typically within the areas of Provider Pricing
  • Support fee schedule changes including terms, affiliations and contract maintenance
  • Enable User Analysis Testing (UAT) and implement the modifications as suggested by the business owners and/or analyst
  • Creating manual test cases from Use cases, Functional specs and other requirement documents
  • Resolve coding/QA issues by managing Master Issue Logs and Fixing the high priority change requests which require immediate attention
  • Data Validation and Audit of existing plans and contracts in the client database(s)
  • Database Management & Maintenance

Requirements

  • Over all 5+ years’ experience in US healthcare Claims Payer
  • 6 + year(s) experience in Configuring client System for Pricing (Provider Contract) and UAT testing – 2+ Years
  • High school diploma or equivalent required, Technical/ Non-Technical
  • Associates degree, technical college or some college course work preferred
  • Ability to work within a project-oriented environment
  • Experience in SQL 2+ Years (Queries Writing)
  • Exposure on VB/Vb.net

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