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Bpo configuration analysis senior analyst

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NTT DATA

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Location:
India , Chennai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The BPO Configuration Analysis Senior Analyst role at NTT DATA involves configuring client systems for pricing and conducting UAT testing in the healthcare sector. Candidates should have over 5 years of experience in US healthcare claims and at least 3 years in system configuration. A high school diploma is required, with an associate degree preferred. Proficiency in SQL and problem-solving skills are essential for success in this position.

Job Responsibility:

  • Configuring client System for Pricing (Provider Contract) as per the requirement and according to defined business rules of new claims processing platform
  • Evaluation of Configuration Requirement and Formulation of Configuration Approach and Effectively include advanced configuration and additional functionality based on best practices
  • Based on the business requirements and business rules gathered, evaluate and create rules and complete the configuration activities
  • Participate in problem solving of Health Plan benefit, provider, pricing, reporting, operational and system issues
  • Perform a variety of tasks related to the resolution of production support issues based on client configurations with the core administrative system
  • Support activities to update configuration within the core claims processing system, typically within the areas of Provider Pricing
  • Support fee schedule changes including terms, affiliations and contract maintenance
  • Enable User Analysis Testing (UAT) and implement the modifications as suggested by the business owners and/or analyst
  • Creating manual test cases from Use cases, Functional specs and other requirement documents
  • Resolve coding/QA issues by managing Master Issue Logs and Fixing the high priority change requests which require immediate attention
  • Data Validation and Audit of existing plans and contracts in the client database(s)
  • Database Management & Maintenance

Requirements:

  • Over all 5+ years’ experience in US healthcare Claims Payer
  • 3 + year(s) experience in Configuring client System for Pricing (Provider Contract) and UAT testing
  • High school diploma or equivalent required
  • Associates degree, technical college or some college course work preferred
  • Ability to work within a project-oriented environment
  • Required schedule availability for this position is Monday-Friday (5:00am to 3:00pm EST)

Nice to have:

  • Experience in SQL 2+ Years (Queries Writing)
  • Exposure on VB/Vb.net

Additional Information:

Job Posted:
March 05, 2026

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