Bpo configuration analysis senior analyst Job at NTT DATA (Chennai)

Bpo configuration analysis senior analyst

The BPO Configuration Analysis Senior Analyst role at NTT DATA involves configur...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Over all 5+ years’ experience in US healthcare Claims Payer
3 + year(s) experience in Configuring client System for Pricing (Provider Contract) and UAT testing
High school diploma or equivalent required
Associates degree, technical college or some college course work preferred
Ability to work within a project-oriented environment
Required schedule availability for this position is Monday-Friday (5:00am to 3:00pm EST)

Job Responsibility

Configuring client System for Pricing (Provider Contract) as per the requirement and according to defined business rules of new claims processing platform
Evaluation of Configuration Requirement and Formulation of Configuration Approach and Effectively include advanced configuration and additional functionality based on best practices
Based on the business requirements and business rules gathered, evaluate and create rules and complete the configuration activities
Participate in problem solving of Health Plan benefit, provider, pricing, reporting, operational and system issues
Perform a variety of tasks related to the resolution of production support issues based on client configurations with the core administrative system
Support activities to update configuration within the core claims processing system, typically within the areas of Provider Pricing
Support fee schedule changes including terms, affiliations and contract maintenance
Enable User Analysis Testing (UAT) and implement the modifications as suggested by the business owners and/or analyst
Creating manual test cases from Use cases, Functional specs and other requirement documents
Resolve coding/QA issues by managing Master Issue Logs and Fixing the high priority change requests which require immediate attention

Business Systems Analysis Senior Analyst

The Senior Business Systems Analyst role requires 8 to 10 years of experience in...

Location

India , Coimbatore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong understanding of Insurance domain processes (Life, Annuity, Health, or P&C preferred)
Proven experience in BPO/Operations environment with a focus on insurance
Knowledge and practical application of quality methodologies (Lean, Six Sigma, ISO, COPC preferred)
Strong analytical, problem-solving, and critical thinking skills
Proficiency in data analysis and visualization tools (Excel, Power BI, Tableau, SQL preferred)
Strong documentation skills (BRD, FRD, Use Cases, Process Maps)
Strong knowledge of system development methodology, project management and system architecture
Ability to identify and evaluate IT and business challenges from a broad perspective
Exceptional ability to translate between non-technical business users and technical IT resources
Excellent client service attitude and leadership capabilities

Job Responsibility

Liaise with stakeholders to understand business needs, pain points, and improvement opportunities
Translate client requirements into clear functional specifications and process flows
Document “As-Is” and “To-Be” processes, identifying gaps and recommending solutions
Defines overall application functional / business requirements with end users
Recommends solutions, modifications, configurations, and processes
Implements, designs and / or upgrades applications
Creates test plans for projects
Analyzes model test discrepancies to find trends and works with programmers to resolve
Establishes cost and time estimates for development and implementation of projects
Produces business process flow charts, communications, presentations, and other materials for knowledge transfer to leadership

Fulltime

New

Mobile Associate - Retail Sales

This role supports retail operations by engaging customers and facilitating thei...

Location

United States , Concord

Salary:

19.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
Effective at balancing customer needs and performance goals
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays

Parttime

New

Receptionist

We currently have an opening for an articulate, highly-skilled Receptionist in a...

Location

United States , Saint Louis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1 or more years of experience handling multi-line phone systems (15+ lines)
achievement oriented, smart and tech-savvy
Enjoys being harmonious and engaged with company customers
High attention to detail
Strong organization skills

Job Responsibility

Greet visitors
Answer all incoming phone calls
Excellent communication and social skills
Excellent spelling and grammar
Sense of urgency and capable of prioritizing
Responding to inquiries, providing excellent customer service
Receiving, reviewing, and distributing incoming mail according to specified procedures
Maintaining various office files and providing general office filing support
Ordering office and kitchen supplies
Assist other administrative staff with support overflow work, including word processing, data entry and Internet research tasks

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

New

Image Quality Evaluator

Project Photo ML IQ 2 invites participants in Malaysia to assess the technical q...

Location

Malaysia

Salary:

Not provided

One Forma

Expiration Date

Until further notice

Requirements

Currently reside in Malaysia
Own and use a macOS computer
Have strong attention to detail
Can identify technical image defects accurately
Are able to follow structured guidelines consistently
Are comfortable performing repetitive visual evaluation tasks

Job Responsibility

Review images individually
Identify technical artifacts and degradations such as blurriness, digital noise, pixelation, compression artifacts, and other image distortions
Assign a single quality score to each image
Ensure evaluations remain objective and independent of image content
Follow project guidelines and scoring criteria precisely
Perform self-review to maintain consistency and accuracy

Fulltime

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Software Engineer III

Under limited supervision, the Software Engineer III develops information system...

Location

United States , Birmingham

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a bachelor’s degree in computer science, software engineering, or a related field and five (5) to eight (8) years of related experience
or equivalent combination

Job Responsibility

Designs and constructs moderately complex interfaces between ERP and legacy systems
Provides production support of moderately complex applications in production by troubleshooting issues, proposing solutions, developing and testing fixes, and migrating solutions
Uses back-end programming languages, as well as front-end script languages to optimize performance, scalability, and security
Codes programming logic for new or existing solutions software or applications following design specifications put in place by senior software development staff and leadership
Handles installation, configuration, development, workflow design, monitoring, and/or upgrade of assigned software products
Maintains up-to-date records of issues with existing code
Monitors quality and performance of applications through testing and maintenance
Develops and maintains applications for business processes and systems
Responsible for ensuring adherence to development best practices and standards of associate application developers and application developers within their immediate group and may be required to represent IT on particular projects
Identifies opportunities for process and procedure enhancements and communicates them to other departments/areas to drive efficiency and customer service levels

What we offer

options for healthcare coverage
401(k)
tuition reimbursement
vacation, sick, and holiday pay
Flexible Working Schedules
Wellbeing Programs
Learning Opportunities
Community Engagement
Paid Parental Leave
Pet Insurance

Fulltime

New

Receptionist

We are looking for a detail-oriented Receptionist on a short-term contract based...

Location

United States , Baton Rouge

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a receptionist or front desk support role
Strong typing ability with a high level of accuracy
Working knowledge of Microsoft Office programs, including Word, Excel, and Outlook
Comfortable answering inbound calls and interacting with visitors with attention to detail
Ability to organize files and manage multiple administrative tasks efficiently
Clear verbal and written communication skills
Reliable time management and consistent attention to detail

Job Responsibility

Welcome guests courteously and provide timely assistance to direct them appropriately
Manage a high volume of incoming telephone calls, respond to routine inquiries, and route messages accurately
Maintain and organize physical and digital filing systems to support efficient record access
Perform a range of front desk and clerical duties that help ensure smooth day-to-day office operations
Prepare, update, and format documents using Microsoft Office applications
Enter information accurately and complete typing-based tasks with speed and attention to detail

What we offer

Medical
vision
dental
life and disability insurance
company 401(k) plan

New

Multilingual Phi Annotation Specialist

Use your language expertise to improve how spoken conversations and written summ...

Location

Salary:

Not provided

One Forma

Expiration Date

Until further notice

Requirements

Are a native speaker of one of the target locales listed above
Have strong knowledge of regional language use, colloquial expressions, and contemporary spoken language
Have at least one year of experience in data annotation, transcription, audio segmentation, or PII/PHI annotation
Can accurately identify named entities such as persons, organizations, and locations
Have excellent attention to detail
Can follow structured guidelines and maintain consistent quality standards

Job Responsibility

Listen to conversational audio recordings
Review corresponding written summaries
Identify and label PHI entities, including: Person names, Organizations, Locations, Related identifying references
Ensure that entities appearing in the audio are accurately reflected in the written summary
Detect omissions, inconsistencies, and annotation errors
Follow detailed annotation guidelines and quality standards
Perform self-review to ensure accuracy and consistency before submission

Bpo configuration analysis senior analyst

NTT DATA

Location:
India , Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 13, 2026

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