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NTT DATA Logo NTT DATA · IT - Software Development

BPO Configuration Analysis Advisor

India, Chennai · Job Posted July 03, 2026
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Job Description

NTT DATA, Inc. currently seeks a "Configuration Analysis Advisor" to join our team. Our client provides access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well. NTT is contracted to manage provider pricing configuration which involves Payor Platform configuration, perform UAT, Integration Testing and Audit. Our NTT Business Process Outsourcing (BPO) team has helped client to improve productivity, TAT and quality to strengthen the configuration area and help our customer relationship stay competitive and improve member and provider satisfaction.

Job Responsibility

  • Configuring client System for Pricing (Provider Contract)
  • Evaluation of Configuration Requirement and Formulation of Configuration Approach
  • Based on business requirements and rules, evaluate and create rules and complete configuration activities
  • Participate in problem solving of Health Plan benefit, provider, pricing, reporting, operational and system issues
  • Perform tasks related to resolution of production support issues
  • Support activities to update configuration within core claims processing system
  • Support fee schedule changes including terms, affiliations and contract maintenance
  • Enable User Analysis Testing (UAT) and implement modifications
  • Creating manual test cases from Use cases, Functional specs and other requirement documents
  • Resolve coding/QA issues by managing Master Issue Logs and Fixing high priority change requests
  • Data Validation and Audit of existing plans and contracts
  • Database Management & Maintenance

Requirements

  • Over all 5+ years’ experience in US healthcare Claims Payer
  • 8 + year(s) experience in Configuring client System for Pricing (Provider Contract) and UAT testing – 2+ Years
  • High school diploma or equivalent required
  • Ability to work within a project-oriented environment
  • Experience in SQL 2+ Years
  • Exposure on VB/Vb.net
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