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Bpo Business Support Senior Associate

India, Gurgaon · Job Posted July 03, 2026
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Job Description

Entry-level outbound sales role responsible for engaging Canada-based customers, promoting telecom products/services, and driving revenue through consultative selling.

Job Responsibility

  • Make high-volume outbound calls to prospective and existing customers
  • Promote telecom products (plans, upgrades, bundles, retention offers)
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)
  • Ensure compliance with scripts, quality, and process standards
  • Deliver strong customer experience while maximizing revenue

Requirements

  • Strong communication with neutral/clear English accent
  • Sales mindset with persuasive ability
  • Active listening and customer empathy
  • Resilience and ability to handle rejection
  • Basic system/CRM handling
  • Graduate (flexible based on communication skills)
  • 2-4 years of experience (freshers welcome
  • BPO/sales preferred)

What we offer

  • Company-provided pick-up and drop facility (for night shifts)
  • Ongoing opportunities to GROW your career
  • Being part of a global organization where you can BELONG
  • Belonging to a team where you can make a DIFFERENCE
  • Being part of a global PIONEER

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  • Handle objections and rejections professionally
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Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
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Requirements
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  • Strong communication with neutral/clear English accent
  • Sales mindset with persuasive ability
  • Active listening and customer empathy
  • Resilience and ability to handle rejection
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  • Graduate (flexible based on communication skills)
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  • Promote telecom products (plans, upgrades, bundles, retention offers)
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)
  • Ensure compliance with scripts, quality, and process standards
  • Deliver strong customer experience while maximizing revenue
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  • Company-provided pick-up and drop facility (for night shifts)
  • Ongoing opportunities to grow your career
  • barrier-free learning with multiple self-learning tools
  • Inclusive working environment
  • Being part of a global organization
  • Being part of a global pioneer with exposure to Fortune 500 clients and world-leading global technology partners
  • Work with a network of over 40,000 colleagues across 57 countries
  • Fulltime
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Arrow Right

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Until further notice
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  • Strong communication with neutral/clear English accent
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  • Active listening and customer empathy
  • Resilience and ability to handle rejection
  • Basic system/CRM handling
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  • Make high-volume outbound calls to prospective and existing customers
  • Promote telecom products (plans, upgrades, bundles, retention offers)
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)
  • Ensure compliance with scripts, quality, and process standards
  • Deliver strong customer experience while maximizing revenue
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  • Company-provided pick-up and drop facility (for night shifts)
  • Fulltime
Read More
Arrow Right
New

Business Support Senior Associate

Entry-level outbound sales role responsible for engaging Canada-based customers,...
Location
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India , Gurugram
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication with neutral/clear English accent
  • Sales mindset with persuasive ability
  • Active listening and customer empathy
  • Resilience and ability to handle rejection
  • Basic system/CRM handling
  • Graduate (flexible based on communication skills)
  • 0–2 years of experience (freshers welcome
  • BPO/sales preferred)
Job Responsibility
Job Responsibility
  • Make high-volume outbound calls to prospective and existing customers
  • Promote telecom products (plans, upgrades, bundles, retention offers)
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)
  • Ensure compliance with scripts, quality, and process standards
  • Deliver strong customer experience while maximizing revenue
What we offer
What we offer
  • Company-provided pick-up and drop facility (for night shifts)
  • Ongoing opportunities to GROW your career with barrier-free learning and multiple self-learning tools
  • Inclusive working environment
  • Work with a global network of over 40,000 colleagues across 57 countries
  • Exposure to Fortune 500 clients and world-leading global technology partners
  • Fulltime
Read More
Arrow Right