Bpi Telecommunications Sme Job at Apex Systems (Tulsa)

Job Description

This position provides specialized Blue Planet Inventory (BPI) front-end production support during an inventory system cutover. The role requires a combination of BPI production user experience and telecommunications domain knowledge. The specialist will perform standard inventory operations in a live production environment and triage user issues as they arise. This is an operator role, not a development position, for a candidate with existing BPI proficiency.

Job Responsibility

Build and correct Network Inventory directly within a production Blue Planet Inventory environment
Perform standard inventory actions, such as adding cards, modifying connections, correcting inventory mismatches, and validating reconciliation outputs
Provide real-time, front-line support to Blue Planet Inventory users by triaging workflows, validating data, and troubleshooting provisioning issues
Guide users step-by-step through BPI network inventory functions in real time
Apply telecommunications domain knowledge across Ethernet, Transport (DWDM, TDM), Voice, and Offnet services to validate inventory accuracy
Escalate system-level issues to the platform team and integration issues to the IT department, while resolving user-error issues directly
Coordinate with the Network Inventory SME team on data reconciliation work requiring BPI front-end execution
Document recurring Blue Planet issues, patterns, and workarounds for continuous improvement

Requirements

Hands-on Blue Planet Inventory front-end user experience in a production environment
Demonstrated ability to build and correct Network Inventory in a production BPI environment
A background in telecommunications with knowledge in one or more of the following: Ethernet (Metro 1, Metro 2, Metro 3), Transport (DWDM, TDM), Voice, or Offnet
Fluency in standard BPI inventory actions including adding cards, modifying connections, correcting mismatches, and validating reconciliation
A user or operator orientation
this is not a developer role
Communication skills to interface directly with stakeholders during real-time troubleshooting
Comfort operating in environments with incomplete or ambiguous information

Nice to have

Prior experience at a carrier running Blue Planet in production
Past experience with legacy inventory systems such as Amdocs/ASRI, PRO, TIRKS, or Ericsson/Granite
5+ years in telecom carrier environments with at least 2 years actively using Blue Planet Inventory
Prior experience supporting a carrier inventory migration or consolidation program
Familiarity with adjacent OSS systems like 3GIS (fiber/geospatial) or Palantir (cross-domain integration)
Experience working in blended or follow-the-sun team structures across multiple geographies

What we offer

medical
dental
vision
life
disability
other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months of tenure
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
corporate discount savings program
other discounts
on-demand training program
access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure
certification discounts
perks to associations that include CompTIA and IIBA
dedicated customer service team for Consultants
certified Career Coach

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Bpi Telecommunications Sme

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