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As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
Job Responsibility:
Provide all guests a positive first impression by offering superior guest service
Accurately operate the Ticketmaster computer ticketing system to sell tickets
Communicate with guests to locate and deliver will-call tickets
Provide information regarding events and facilities both in person and on the telephone
Provide superior customer services to all patrons in the facility
Accept payments via cash, check or credit card
Balance cash drawer at the end of the day
Requirements:
Ability to understand and follow instructions
Ability to work safely and efficiently with machinery
Ability to work with minimum supervision and understand verbal and written instructions
Ability to work flexible hours including nights, weekends and holidays based on the event schedule
Ability to walk, sit and stand for long periods of time on hard surface floor