Box Office Ticket Seller

• Demonstrates excellent customer service skills
• Responds promptly to customer needs
• Responds to requests for service and assistance
• Responsible for in-person ticket sales using Ticketmaster for the performance hall and black box
• Handles Will-Call according to procedures
• Efficiently and courteously answer questions concerning event availability, pricing, seat selection, scheduling and parking
• Resolve guest complaints within scope of authority
• Utilize and balance a cash drawer with various tender types
• Able to work independently and handle most questions without assistance
• Performs other duties as assigned by the Box Office Manager

• Excellent communication skills
• Excellent interpersonal skills
• Able to take initiative
• Exhibit flexibility
• Effectively communicate in English, both written and oral forms
• Ability to work flexible hours including evenings, weekends and holiday's as needed
• High School diploma or equivalent
• Six (6) months experience with customer service and cash handling
• Previous experience in a similar type entertainment venue
• Ticketmaster experience preferred

Ticketmaster experience

Free employee parking