Box Office Ticket Seller

• Assist guests at the Box Office Will-Call window and resolve all issues/problems
• Create an exceptional experience for all guests through a safe, clean, and friendly environment
• Familiarize self with the different venue layouts
• Answer questions regarding events, tickets, & schedules
• Balance monies at end of shift with supervisor
• Assist with the restocking of Box Office supplies
• Follow all operational policies and procedures for Box Office operations and Event Center
• Assist with concessions cash, balancing drawers, and preparing deposits
• Other duties as deemed necessary or as directed

• High school diploma or a general education degree
• 2 years computerized Box Office experience is preferred
• Preferred experience working with Etix ticketing or other ticketing system
• as well as office equipment: copier, computer/keyboard, telephone, fax, and ticket printers
• Cash handling experience
• Advanced knowledge of computerized ticket sales, preferably the Etix system but not required
• Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times
• Excellent communication and problem-solving skills
• Strong customer service skills and sense of public relations
• Ability to follow oral and written instructions
• Ability to meet high standard of cleanliness and appearance
• Ability to work independently or with a team
• Proven ability to attend to details
• Bilingual in Spanish is a plus but not required
• Proven job reliability, diligence, and dedication
• Employee must have reliable transportation to and from work

Bilingual in Spanish