Box Office Manager Job at Legends Global (Canton)

Box Office Manager

The Box Office Manager oversees all aspects of the daily operation of the Box Of...

Location

United States , Rochester

Salary:

50000.00 - 60000.00 USD / Year

Legends Global

Expiration Date

Until further notice

Requirements

A minimum of 3 to 5 years of Box Office / Ticketing experience, preferably with a performing arts, convention center, sports facility, or other multi-purpose public assembly facility
Familiarity with ticketing software, preferably Ticketmaster
Knowledge of terminology and principles used in Box Office/Sales settings
Combination of education and experience may be accepted
Ability to work beyond normal business hours as required, based on event calendar
Strong listening skills and oral and written communication skills
Ability to be on feet or seated for long periods of time
Knowledge of operation services and activities of, arena, public assembly facility or convention center programs preferred
Proficiency in Microsoft Office applications and word processing, spreadsheets, database, presentation, PowerPoint, and Internet software
Knowledge of principles of finance audit and reporting, specifically with ticketing and sales

Job Responsibility

Oversees all aspects of the daily operation of the Box Office and its staff
Processes orders and payments
Provides unsurpassed customer and guest service for Mayo Civic Center
Works with promoters and tours to provide date availability for show inquiries
Builds all ticketing for confirmed shows
Ensures all aspects of ticketing is ready and approved for on-sale
Coordinates event information between the promoter, facility personnel, tenant teams and the ticket company
Works with event promoter and/or tour to establish ticket pricing and seating configuration
Builds and modifies all ticketed events and issues computer access codes
Maintains communication with Ticketmaster for any updates and/or revisions

What we offer

medical
dental
vision
life and disability insurance
paid vacation
401k plan

Fulltime

Event and Box Office Manager - Capitol Federal Amphitheater

Under direct supervision of the Director, the Event and Box Office manager will ...

Location

United States , Andover

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree preferred
Minimum three (3) years of related experience or equivalent combinations of education and experience
Experience in accounting and customer service essential
Supervisory experience
Experience working with ProVenue Ticketing system a plus
Excellent communication, problem solving and organizational skills
Demonstrated knowledge of accounting and financial procedures, including record keeping and reconciliation
Ability to analyze data and figures
Knowledge of supervisory principles and practices
Ability to coordinate and schedule staff

Job Responsibility

Organize all aspects of facility operations related to events
Meet with client group to plan and organize assigned meeting and/or event
Coordinate activities with various service contractors for assigned meeting and/or event
Manage all sponsorship signage and make sure all is in place pre-event and down post event
Directs and oversees the internal control of daily box office operations
Communicate event information and personnel needs for the venue in a timely manner
Works with event promoter and appropriate personnel to establish ticket pricing and seating configuration as needed
Gather all necessary ticketing setup information from promoters and/or tours, completes ticketing build sheet, and submits to Select-A-Seat for build
Monitors daily ticket sales for all upcoming events and communicates information to the Director and promoter representative
Serve as box office seller at the Lodge on most non-event days and some event days for scheduled box office hours

Fulltime

Assistant Front Office Manager

ABOUT L’ERMITAGE BEVERLY HILLS L’Ermitage Beverly Hills has been a sanctuary of ...

Location

United States , Beverly Hills

Salary:

Not provided

L'Ermitage Beverly Hills

Expiration Date

Until further notice

Requirements

2+ years of front office/guest service leadership experience, hotel/lodging environment highly preferred
High School diploma/GED
Strong understanding of lodging operations
reservations, appropriate guest service etiquette, etc.
Demonstrates natural leadership qualities with a positive, team-focused attitude
Available and willing to work flexible hours based on business needs including weekdays and weekends
Demonstrates strong communication, organizational, and problem-solving skills
Expresses sincere enthusiasm for the role and passion for guest services
Must know how to prioritize, delegate, and respond in a timely fashion
Able to work under pressure, multi-task, and stay focused while maintaining hospitality

Job Responsibility

Ensures that guests are greeted, checked in and out efficiently, and allocated rooms promptly and courteously to the established standards of performance
Readily available at all times to deal with problems or guest/staff issues or concerns, using best judgement to resolve outstanding issues empathetically and in the best interest of both the guest and the hotel
Circulates regularly throughout all Front of House areas, maintaining a high profile with guests and staff, while monitoring standards of performance with regard to these areas
Ensures that reservations are notated accurately regarding all special requests, concerns, etc.
Ensures accuracy of all charges on guest folios and addresses and/or corrects discrepancies immediately
Ensures that luggage/packages are delivered to and collected from rooms accurately, in a timely manner, and to the established standards of performance
Assistant senior leadership managing weekly schedules based on business needs
Guarantees check-in procedures are strictly adhered to and that the correct address and billing details are obtained from each guest
Monitors trends within the industry and make suggestions how these could be implemented
Adheres to all internal policies regarding compliance standards

Fulltime

Retail Post Office Manager

As our Retail Post Office Manager, you'll professionally manage the retail outle...

Location

Australia , Cobar

Salary:

90082.00 AUD / Year

Australia Post

Expiration Date

Until further notice

Requirements

Minimum of 5 years experience in effectively leading a team
Extensive knowledge of retail operations and processes, products, and services
Demonstrated ability to establish a collaborative working relationship with customers
Evidence of having skills to lead and facilitate the implementation and acceptance of change within the workplace
Proven ability to develop the skills and expertise of team members
Experience in a similar customer-facing role which required effective and efficient resolution of customer complaints
Demonstrated business and commercial management skills with the ability to analyse actual performance and to implement strategies to improve business operations
Demonstrated high level interpersonal, written, and oral communication skills and an ability to establish and maintain effective working relationships with all levels of management and staff within the organisation
A strong understanding of financial management and planning and therein the ability to grow profitable revenue ensuring better returns on investment

Job Responsibility

Managing, leading and motivating a team by defining work objectives, monitoring, and evaluating performance
Ensuring all business activities meet current compliance and legal requirements, documented sales processes and behaviours and ethical standards
Managing the business operations and financial performance of the retail outlet – grow profitable revenue, maximise returns on investment, manage core and new business, and adhere to fraud control, financial integrity, and cash management
Reviewing and analysing the performance of the Retail Outlet Operations to achieve the strategic targets and objectives
Managing back-office processing such as continuous improvement of streaming and presentation of outward mail, adhere to revenue protection procedures, maintain Post Office Box service standards, stock inventory Identify business issues, challenges, and opportunities – organise information, evaluate options, develop a solution, and take appropriate action to maximise results in a timely manner

What we offer

12% superannuation
On the job training with a supportive team
We invest in you for the long term, encouraging growth through development and training
Be part of a culture where everybody feels that they belong, are valued and can bring their authentic self to work every day
Access to Post Perks where you can enjoy a multitude of discounts and benefits from technology to travel

Fulltime

Box Office Ticket Seller

Capital One Hall is a multi-venue theater complex located at Capital One Center ...

Location

United States , Tysons

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Excellent communication skills
Excellent interpersonal skills
Able to take initiative
Exhibit flexibility
Effectively communicate in English, both written and oral forms
Ability to work flexible hours including evenings, weekends and holiday's as needed
High School diploma or equivalent
Six (6) months experience with customer service and cash handling
Previous experience in a similar type entertainment venue
Ticketmaster experience preferred

Job Responsibility

Demonstrates excellent customer service skills
Responds promptly to customer needs
Responds to requests for service and assistance
Responsible for in-person ticket sales using Ticketmaster for the performance hall and black box
Handles Will-Call according to procedures
Efficiently and courteously answer questions concerning event availability, pricing, seat selection, scheduling and parking
Resolve guest complaints within scope of authority
Utilize and balance a cash drawer with various tender types
Able to work independently and handle most questions without assistance
Performs other duties as assigned by the Box Office Manager

What we offer

Free employee parking

Parttime

Box Office and Ticket Attendant

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , San Antonio

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED) required
Etix ticketing system experience a plus
Six months related experience
Excellent math skills and attention to details
Required to speak and understand basic English well enough to converse with customers, supervisors, and employees
Effective communication, interpersonal and organizational skills required
Ability to work in a fast-paced environment
Must be able to multi-task between job functions
Must be able to get along with co-workers, customers, vendors and visitors to the facility
Must be a team player

Job Responsibility

Perform exceptional customer service
Well understanding and operation of ticket scanning devices
Direct and assist patrons with any venue questions
Assists at the Box Office windows when needed during events, demonstrating excellent customer service by handling difficult customer service or ticketing issues
Answer questions efficiently and courteously concerning pricing, seating, and upcoming events
Report to work when scheduled, on time, in proper and clean uniform, including badge
Personal appearance and grooming must conform to ASM dress code
Responsible for reporting any issues to management that impede the flow of parking/traffic or ticketing issues

Parttime

Gameday Box Office Attendant

The Gameday Box Office Attendant is primarily responsible for providing exceptio...

Location

United States , Coral Gables

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Must be 18 years of age or older
Ability to work a combination of weekday, evening, and weekend shifts
Proven interpersonal, organizational and communication skills including written and verbal
Ability to work in a fast-paced environment
Excellent organizational skills, attention to detail and time management
Able to walk or stand for long periods of time

Job Responsibility

Provide the highest quality of customer service to Hurricanes season ticket holders, fans, students and guests at all University of Miami home games for Football, Men’s/Women’s Basketball and Baseball
Operate game day ticket booth window for ticket sales utilizing the University of Miami’s ticket system
Assist in box office customer service and ticket resolution on event days
Operate game day admissions gates for Player Guests, Recruits, Former Players and High School Coaches
Adhere to the policies and procedures of the University of Miami Athletics, the Atlantic Coast Conference, NCAA and Legends
Must be willing to work non-traditional hours, weekends, events, and game days assigned by schedule of events

What we offer

Competitive pay and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

Parttime

Retail Post Office Manager

Help us deliver like never before. Australia Post is delivering like never befor...

Location

Australia , Newport

Salary:

90082.00 AUD / Year

Australia Post

Expiration Date

Until further notice

Requirements

Extensive knowledge of retail operations and processes, products, and services
Demonstrated ability to establish a collaborative working relationship with customers
Evidence of having skills to lead and facilitate the implementation and acceptance of change within the workplace
Proven ability to develop the skills and expertise of team members
Experience in a similar customer-facing role which required effective and efficient resolution of customer complaints
Demonstrated business and commercial management skills with the ability to analyse actual performance and to implement strategies to improve business operations
Demonstrated high level interpersonal, written, and oral communication skills and an ability to establish and maintain effective working relationships with all levels of management and staff within the organisation
A strong understanding of financial management and planning and therein the ability to grow profitable revenue ensuring better returns on investment

Job Responsibility

Managing, leading and motivating a team by defining work objectives, monitoring, and evaluating performance
Ensuring all business activities meet current compliance and legal requirements, documented sales processes and behaviours and ethical standards
Managing the business operations and financial performance of the retail outlet – grow profitable revenue, maximise returns on investment, manage core and new business, and adhere to fraud control, financial integrity, and cash management
Reviewing and analysing the performance of the Retail Outlet Operations to achieve the strategic targets and objectives
Managing back-office processing such as continuous improvement of streaming and presentation of outward mail, adhere to revenue protection procedures, maintain Post Office Box service standards, stock inventory Identify business issues, challenges, and opportunities – organise information, evaluate options, develop a solution, and take appropriate action to maximise results in a timely manner

What we offer

12% Superannuation
Training on the job with a supportive team
We invest in you for the long-term, encouraging growth through development and training
Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
Access to Post Perks where you can enjoy a multitude of discounts / benefits, from tech to travel insurance

Fulltime

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Box Office Manager

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