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ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Parking and Ticket Attendant position with ASM Global/Boeing Center. The Parking and Ticket Attendant is responsible for assisting with customers with scanning event tickets, assist guest with any questions or needs within the Venue, and directs vehicles into the parking lots.
Job Responsibility:
Perform exceptional customer service
Well understanding and operation of ticket scanning devices
Direct and assist patrons with any venue questions
Assists at the Box Office windows when needed during events, demonstrating excellent customer service by handling difficult customer service or ticketing issues
Answer questions efficiently and courteously concerning pricing, seating, and upcoming events
Report to work when scheduled, on time, in proper and clean uniform, including badge
Personal appearance and grooming must conform to ASM dress code
Responsible for reporting any issues to management that impede the flow of parking/traffic or ticketing issues
Requirements:
High school diploma or general education degree (GED) required
Etix ticketing system experience a plus
Six months related experience
Excellent math skills and attention to details
Required to speak and understand basic English well enough to converse with customers, supervisors, and employees
Effective communication, interpersonal and organizational skills required
Ability to work in a fast-paced environment
Must be able to multi-task between job functions
Must be able to get along with co-workers, customers, vendors and visitors to the facility
Must be a team player
Ability to function independently with minimal supervision
Follow oral and written instructions and communicate effectively with others in both oral and written form
Ability to stand for long periods of time during all weather conditions
Remain flexible and adjust to situations as they occur