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Box Office and Ticket Attendant

United States, San Antonio · Job Posted February 20, 2026
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Job Description

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Parking and Ticket Attendant position with ASM Global/Boeing Center. The Parking and Ticket Attendant is responsible for assisting with customers with scanning event tickets, assist guest with any questions or needs within the Venue, and directs vehicles into the parking lots.

Job Responsibility

  • Perform exceptional customer service
  • Well understanding and operation of ticket scanning devices
  • Direct and assist patrons with any venue questions
  • Assists at the Box Office windows when needed during events, demonstrating excellent customer service by handling difficult customer service or ticketing issues
  • Answer questions efficiently and courteously concerning pricing, seating, and upcoming events
  • Report to work when scheduled, on time, in proper and clean uniform, including badge
  • Personal appearance and grooming must conform to ASM dress code
  • Responsible for reporting any issues to management that impede the flow of parking/traffic or ticketing issues

Requirements

  • High school diploma or general education degree (GED) required
  • Etix ticketing system experience a plus
  • Six months related experience
  • Excellent math skills and attention to details
  • Required to speak and understand basic English well enough to converse with customers, supervisors, and employees
  • Effective communication, interpersonal and organizational skills required
  • Ability to work in a fast-paced environment
  • Must be able to multi-task between job functions
  • Must be able to get along with co-workers, customers, vendors and visitors to the facility
  • Must be a team player
  • Ability to function independently with minimal supervision
  • Follow oral and written instructions and communicate effectively with others in both oral and written form
  • Ability to stand for long periods of time during all weather conditions
  • Remain flexible and adjust to situations as they occur

Nice to have

Etix ticketing system experience a plus

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