Boutique Supervisor Job at Audemars Piguet (Shanghai)

Boutique Supervisor

Our Client a rapidly expanding London based womenswear brand is looking for an e...

Location

United Kingdom , Windsor

Salary:

12.00 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a supervisory or senior sales role within retail (fashion preferred)
Strong leadership capability with the ability to inspire and motivate
Excellent communication, interpersonal, and problem‑solving skills
Commercial awareness with the ability to read performance and support action plans
Passion for sustainable fashion and the Nobody's Child brand

Job Responsibility

Deliver an outstanding customer experience aligned with brand values
Lead by example in customer interactions, styling advice, and product knowledge
Drive sales performance, supporting the team to achieve daily KPIs and conversion targets
Resolve customer queries and issues professionally and efficiently
Support with daily team briefings, motivation, and delegation of tasks
Supervise the team on the shop floor, ensuring productivity and excellent service
Provide coaching and feedback to team members to support development
Assist in onboarding and training new staff
Support with opening and closing procedures, including cash handling and reporting
Ensure replenishment is completed efficiently and the shop floor is fully stocked

Fulltime

New

Client Advisor

We are committed to creating empowering, emotive, and everyday designs that allo...

Location

Spain , Madrid

Salary:

Not provided

OTB

Expiration Date

Until further notice

Requirements

At least 1 years of experience as Sales Associate in Luxury/Fashion industry will be a plus
Selling experience in RTW and accessories
Having a friendly and engaging personality
Comfortable working with members of the public
Should have a confident manner and result-oriented
Must be helpful and polite with positive attitude and reliable behaviour
Able to work as part of a boutique's team
Knowledge of inventory techniques
Fluent English

Job Responsibility

Greeting customers
Be involved in stock control and management
Assisting customer to find what they are looking for
Giving advice and guidance on product selection to customers
Being responsible for processing cash and card payments
Reporting discrepancies and problems to the supervisor
Dealing with customer refunds
Responsible dealing with customer complaints
Working within established guidelines, particularly with brand
Attaching tags to merchandise on the floor

Fulltime

New

Boutique Coordinator - WRTW/Shoes, Maison Madison

The Team: The Hermès Madison Avenue Flagship Boutique opened in 1983 and focuses...

Location

United States , New York

Salary:

24.77 - 27.12 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

Professional who is detailed oriented with a sense of urgency
Support an environment of teamwork, trust, and collaboration
Excellent organizational skills and attention to detail
High level of internal and external customer service
Communication skills must be strong, and approach must be gracious and warm
Adaptability and flexibility in scheduling to meet needs of the business
Proficient with POS systems and Microsoft Office Suite, Outlook and Excel
Ability to work a flexible schedule according to needs of the business
Ability to lift up to 25 pounds without assistance

Job Responsibility

Organize all WRTW/Shoes sales receipts and daily audits, in partnership with Management and Managing Director
Perform inventory stock counts and assist with reconciliation, as needed, for all WRTW/Shoes floor métiers
Copies, sorts, and files records related to WRTW/Shoes sales activities and transactions
Ensure that all WRTW/Shoes special orders are systematically entered during ALC season and communicate to sales team once completed orders arrive in-store
Support all areas of merchandise flow including stock replenishment, stockroom organization, management of RDIs/CDIs/Cites, and daily reticketing
Assist in maintaining WRTW/Shoes visual merchandising standards to company expectations
Support SSAs and Selling Specialists at POS with transfers, charge sends, and Voxpays
Provide excellent service by quickly locating merchandise and retrieving additional sizes, colors and options
Assist in delivering and assisting WRTW/Shoes product between floors as needed for clients, associates, or backstocking
Ensure all merchandise is stocked and replenished on each sales floor in an efficient and precise manner

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more

Fulltime

New

Assistant Manager - Treasury and Cash Operations

The Hermès Madison Avenue Flagship Boutique opened in 1983 and focuses on provid...

Location

United States , New York

Salary:

66560.00 - 77653.00 USD / Year

Chat3D

Expiration Date

Until further notice

Requirements

3+ years of retail and cash management experience in a similar role
prior experience in a luxury environment preferred
Strong leadership, communication, and planning skills
Ability to work well under pressure
Even-tempered with ability to continuously multi-task
Strong organizational with a deep understanding of inventory management
Flexible with schedule changes to accommodate needs of the business
Ability to lift between 0-25 lbs. without assistance
Excellent problem-solving and communication abilities
Proficiency in retail systems, reporting tools and MS Office (experience with SAP Retail is a plus)

Job Responsibility

Support the execution of audit compliance, transaction accuracy, and integrity of MSC and related systems
Assist in maintaining alignment with enterprise treasury and internal control standards
Reinforce segregation of duties and dual control procedures to help minimize operational risk
Monitor and follow up on all outstanding aged deposits, open client inquiries, and sourcing product requests
Support delivery of training on cash handling, POS operations, and treasury policies to improve team accuracy and compliance
Assist in maintaining reconciliation processes and documentation to support timely resolution of discrepancies and variances
Partner with Treasury and Internal Control teams as needed to support compliance and policy alignment
Collaborate with Cash Office Manager and Selling teams to resolve POS-related questions and issues
Assist with oversight of cash handling, accounting activities, and boutique operational requirements
Help ensure adherence to cash transaction procedures across all staff and management

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (18 DDO’s, 12 company holidays, 2 wellbeing days, and sick & safe time)
Paid Parental Leave and Transition Time
401(k) and Roth Retirement Plan with company matching and profit sharing
Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support, and more!

Fulltime

New

Selling Supervisor, Meatpacking

The Hermès Meatpacking Boutique opened in 2019 and focuses on providing extraord...

Location

United States , New York

Salary:

28.16 - 31.11 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

2+ years of experience in selling and/or supervisory capacity
Experience in a luxury environment preferred
Strong relationship development and impeccable communication skills
Even-tempered with ability to continuously multi-task
Self-starter and able to work independently while balancing collaboration with a team
Strong organizational skills
Open availability to accommodate needs of the business
Ability to lift between 0-25 lbs. without assistance

Job Responsibility

Achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique
Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target
Organize and prioritize workstation and selling floor to support the sales effort
Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stocked at all times
Maintain selling floor merchandise standards, straightening, filling in, and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
Support all areas of merchandise flow, including replenishment, physical AES tagging, ticketing, etc.
Provides assistance as needed in inventory preparation
Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files, SKUs, monetary payment and client verification and the administrative support of after sales service when needed
Partners with management on POS decisions and preparation of opening and closing procedures
Responsible for the opening and closing of daily till and ensuring assets are properly monitored and reported

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more

Fulltime

New

Selling Supervisor

The Team: The Hermès Beverly Hills Flagship Boutique opened in 1972 and focuses ...

Location

United States , Beverly Hills

Salary:

28.00 - 33.00 USD / Hour

Chat3D

Expiration Date

Until further notice

Requirements

2+ years of experience in sales, experience in a luxury environment preferred
Strong relationship development and impeccable communication skills
Even-tempered with ability to continuously multi-task
Self-starter and able to work independently while balancing collaboration with a team
Strong organizational skills
Open availability to accommodate needs of the business
Ability to lift between 0-25 lbs. without assistance

Job Responsibility

Achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique
Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target
Organize and prioritize the selling floor to support the sales effort and overall client experience
Ensure all items are stocked at all times
Maintain selling floor to meet standards including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing
Provides assistance as need in inventory preparation
Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files, and the administrative support of after sales service when needed
Partners with management on POS decisions and communicates discrepancies
Maintain cleanliness and organization of workstation at all times
Responsible for complying with all asset protection procedures

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (18 DDO’s, 12 company holidays, 2 wellbeing days, and sick & safe time)
Paid Parental Leave and Transition Time
401(k) and Roth Retirement Plan with company matching and profit sharing
Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support, and more

Fulltime

New

Luxury Boutique Associate

Greet customers when they enter the shop, offer assistance in locating merchandi...

Location

United States , Nashville

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Greet customers when they enter the shop
Offer assistance in locating merchandise
Respond to questions regarding merchandise
Display merchandise in a neat, eye-appealing manner
Restock items as necessary
Check expiration dates and discard expired items
Keep storeroom neat and clean
Complete customer purchases
Process all payment types
Process returns, refunds, and exchanges

Fulltime

Host/Greeter

Location

United States , Boston

Salary:

23.00 - 25.00 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

Decision-making
Communication skills
Basic
Supervisor
Excel

Job Responsibility

Offer a warm welcome by personally greeting every visitor that enters and leaves the boutique
Serve as the Host of the boutique and model the company vision of providing extraordinary service to all
Be curious and take a genuine interest in the client’s needs and expectations, guiding them to the appropriate location of merchandise or member of the team
Create an atmosphere of helpfulness and cooperation and handle all difficult situations with grace and composure
Collaborate closely with the rest of the boutique team with active communication of appointment arrivals to all departments: selling, operations, and asset protection
Maintain daily calendar of client appointments and boutique events in the appointment application, indicating arrivals, no-shows, reschedules, and cancellations
Support with phone call appointment requests, schedule entry of team, assigning appointment requests and resolving appointment conflicts
Demonstrate generosity and anticipate client’s needs: umbrella storage, assisting boutique guests with beverage service, and escorting clients to the door or car with shopping bags as necessary
Proactively update clients in the outdoor queue when the boutique is at capacity and take responsibility to ensure the wait time is minimized to receive service
All other duties assigned by supervisor

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more!

Fulltime

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Boutique Supervisor

Job Description

Job Responsibility

Requirements

What we offer

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