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We are seeking an energetic, results-driven Boutique Store Manager to lead a well-established flagship boutique that has captivated beauty lovers for over 25 years. Known for its innovative skincare and makeup products, this brand seamlessly blends beauty with skincare, focusing on enhancing natural beauty. As Boutique Store Manager, you will be instrumental in driving business success, providing exceptional customer experiences, and ensuring the boutique not only meets but exceeds sales targets. You will lead a passionate team and collaborate with local retailers and influencers to host engaging, customer-focused events.
Job Responsibility:
Drive business growth through strategic initiatives, ensuring consistent achievement of sales targets
Inspire and lead the boutique team to deliver personalised customer experiences through expert product knowledge and consultations
Identify local partnerships and event opportunities to enhance community engagement and brand visibility
Deliver ongoing training to the team in sales, product knowledge, and customer service
Maintain high standards of visual merchandising, cleanliness, and overall store presentation
Oversee daily operations, including inventory management and sales tracking
Act as the primary liaison between the boutique and senior management, advocating for the store's needs
Cultivate a positive team culture, addressing challenges with professionalism and motivation
Stay informed on beauty industry trends and propose ideas to maintain brand leadership
Take ownership of additional responsibilities as needed
Requirements:
Minimum 2 years of retail experience, ideally in a boutique or beauty-focused setting
Proven leadership experience with a track record of achieving high sales targets
Strong planning and organisational skills with an eye for collaborative and promotional opportunities
Excellent customer relationship skills and a solution-oriented mindset
Demonstrated success in driving year-over-year sales growth and team performance
Passion for coaching and developing team members in beauty and customer engagement
Energetic, approachable, and confident, with strong communication skills
Ability to excel in a fast-paced, dynamic environment