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The Team: The Omnichannel Customer Development & Client Relations Management (CDCRM) team is a newer, retail-facing team focused on customer acquisition and retention through Analytics, CRM, After Sales, Client Services, and Experience. The focus of the team is to reach new and existing clients through the sales and service ceremony, bespoke services, smart analytics, and animations all to strengthen acquisition and customer loyalty. The multifaceted team works in tandem to drive traffic to stores and provide one-of-a-kind experiences. The Opportunity: Are you passionate about makeup and beauty? Do you have a niche for luxury and a desire to work with one of the most iconic brands in fashion? Hermes Beauty is looking to build out a team of talented individuals to join our Artistry Talent Pool! We are seeking enthusiastic and skilled individuals who are passionate and knowledgeable about luxury beauty. Someone who is able to communicate, comfortable with demonstrating and listens to our clients while support store sales associates in the beauty area of an Hermes boutique. We would love to hear from you! This role is individually contracted to support Hermes Boutiques during key moments and product launches.
Job Responsibility
Provide exceptional consultation services to clients
Stay up to date on beauty trends and product knowledge
Create a welcoming and inspiring environment for clients
Collaborate with the team to achieve sales and customer satisfaction goals
Uphold excellent hygiene protocol
Practices grooming standards
Maintains visual standards for the beauty area
Performs Demonstrations- Help guide clients with choosing colors, color swatching etc
Manages booked appointments
Requirements
Provide exceptional consultation services to clients
Stay up to date on beauty trends and product knowledge
Create a welcoming and inspiring environment for clients
Collaborate with the team to achieve sales and customer satisfaction goals
Uphold excellent hygiene protocol
Practices grooming standards
Maintains visual standards for the beauty area
Performs Demonstrations- Help guide clients with choosing colors, color swatching etc