Boutique Manager Job at Swatch Group (Nashville)

Boutique Manager

The Concession Manager role is an exciting opportunity to help: drive sales and ...

Location

United Kingdom , Liverpool

Salary:

Not provided

Monica Vinader

Expiration Date

Until further notice

Requirements

Experience leading and coaching a team to success with the ability to coach others and develop people in their retail roles
A demonstrated passion for customer service and delivering exceptional customer experiences
People management skills and an ability to deal with escalations effectively
Commercial awareness with a track record of improving sales, KPIs and driving targets
Excellent communication and interpersonal skills
Ability to work well under pressure in a fast paced environment with a flexible approach
Organised with an ability to produce quality work within deadlines
Proactive approach with a solution focused mindset at all times
Fully flexible to work across all locations and shift times
Ability to document your authorisation to work in the United Kingdom

Job Responsibility

Drive and exceed the sales budget
Develop and implement an action orientated business plan for your location
Responsible for monitoring and driving store and team KPIs to ensure all opportunities for further growth a improvement are maximised
Be a brand ambassador, setting the standard for exceptional customer experience and ensuring the same consistency in approach through your sales team
Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business, setting the example for your team to follow
Network to build and maintain key relationships with corporate and local clients to support HQ team with a program of revenue driving events
Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training to deliver these
Coach and develop your team through feedback and regular performance reviews to help them develop their career
Manage the team in accordance with company policy and procedures, escalating issues as they arise
Support the recruitment process, interviewing candidates and compile feedback from trial shifts

Fulltime

Boutique Manager

Are you a passionate advocate for skin care with a flair for fashion? Do you thr...

Location

United Kingdom , London

Salary:

35000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Passion for Skin Care
Proven Experience in retail management, preferably in the fashion or beauty sector
Leadership Skills
Customer-Centric Mindset
organisational Skills

Job Responsibility

Team Leadership
Customer Engagement
Product Management
Sales Strategy
Training & Development
Market Awareness

What we offer

Competitive salary ranging from £35,000 to £45,000 per annum
A vibrant and supportive work environment where creativity is encouraged
Opportunities for professional development and growth within the company
Employee discounts on a wide range of beauty products
The chance to work with a diverse and enthusiastic team in a thriving industry

Fulltime

Boutique Store Manager

We are seeking an energetic, results-driven Boutique Store Manager to lead a wel...

Location

United Kingdom , London

Salary:

35000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Minimum 2 years of retail experience, ideally in a boutique or beauty-focused setting
Proven leadership experience with a track record of achieving high sales targets
Strong planning and organisational skills with an eye for collaborative and promotional opportunities
Excellent customer relationship skills and a solution-oriented mindset
Demonstrated success in driving year-over-year sales growth and team performance
Passion for coaching and developing team members in beauty and customer engagement
Energetic, approachable, and confident, with strong communication skills
Ability to excel in a fast-paced, dynamic environment
Genuine passion for beauty and skincare
Fluent in English

Job Responsibility

Drive business growth through strategic initiatives, ensuring consistent achievement of sales targets
Inspire and lead the boutique team to deliver personalised customer experiences through expert product knowledge and consultations
Identify local partnerships and event opportunities to enhance community engagement and brand visibility
Deliver ongoing training to the team in sales, product knowledge, and customer service
Maintain high standards of visual merchandising, cleanliness, and overall store presentation
Oversee daily operations, including inventory management and sales tracking
Act as the primary liaison between the boutique and senior management, advocating for the store's needs
Cultivate a positive team culture, addressing challenges with professionalism and motivation
Stay informed on beauty industry trends and propose ideas to maintain brand leadership
Take ownership of additional responsibilities as needed

Fulltime

Boutique Store Manager

We are seeking an energetic, results-driven Boutique Store Manager to lead a wel...

Location

United Kingdom , London

Salary:

35000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Minimum 2 years of retail experience, ideally in a boutique or beauty-focused setting
Proven leadership experience with a track record of achieving high sales targets
Strong planning and organisational skills with an eye for collaborative and promotional opportunities
Excellent customer relationship skills and a solution-oriented mindset
Demonstrated success in driving year-over-year sales growth and team performance
Passion for coaching and developing team members in beauty and customer engagement
Energetic, approachable, and confident, with strong communication skills
Ability to excel in a fast-paced, dynamic environment
Genuine passion for beauty and skincare
Fluent in English

Job Responsibility

Drive business growth through strategic initiatives, ensuring consistent achievement of sales targets
Inspire and lead the boutique team to deliver personalised customer experiences through expert product knowledge and consultations
Identify local partnerships and event opportunities to enhance community engagement and brand visibility
Deliver ongoing training to the team in sales, product knowledge, and customer service
Maintain high standards of visual merchandising, cleanliness, and overall store presentation
Oversee daily operations, including inventory management and sales tracking
Act as the primary liaison between the boutique and senior management, advocating for the store's needs
Cultivate a positive team culture, addressing challenges with professionalism and motivation
Stay informed on beauty industry trends and propose ideas to maintain brand leadership
Take ownership of additional responsibilities as needed

Fulltime

Boutique Keyholder

We have all the makings of an iconic brand - beautiful products that are timeles...

Location

United States , New York

Salary:

23.00 USD / Hour

Monica Vinader

Expiration Date

Until further notice

Requirements

Customer obsessed and always prepared to go the extra mile
An excellent communicator with strong interpersonal skills
Proactive, positive and flexible
Commercially aware and target motivated
Ability to upsell and link sell
Ability to build and maintain a client book
Ability to work well under pressure in a fast paced environment, autonomously or as part of a team

Job Responsibility

Fully responsible for all store operations and administration when on a shift without the Boutique Manager or Boutique Assistant Manager
Ensure that opportunities for improvement and/or any issues or concerns are communicated to the Boutique Manager regularly and in sufficient detail
Trusted key holder responsible for opening/closing store
Support integration and training of new starters
Support on-going staff training, coaching and development
Motivate team to drive sales to achieve store target
Ensure all staff adhere to Monica Vinader Dress Code and Grooming Guidelines policies
Ensure staff comply to company policies, procedures and instructions at all times
Ensure the team deliver a consistent and exceptional standard of customer service
Greet all clients with a friendly and welcoming demeanour

What we offer

Commission Eligible

Fulltime

Area Manager

The Area Manager is a crucial, high-impact leadership role at the heart of our U...

Location

United Kingdom , London

Salary:

Not provided

Monica Vinader

Expiration Date

Until further notice

Requirements

Ability to document your authorisation to work in the United Kingdom
Able to travel regularly within London, flexibility to travel to other locations within the UK if required
Are hands-on, solutions-focused, and entrepreneurial
Collaborate openly with humility, honesty, and humour
Embrace learning, teaching, and personal growth
Stay resilient, adaptable, and self-motivated in a creative environment
Speak up when you don’t know—and act fast to figure it out
Brings strong expertise in multi-site retail leadership, including commercial performance, clienteling, retail operations, inventory management, compliance, workforce planning and performance management

Job Responsibility

Drive sales performance and profitability across all key performance indicators (sales, product, service and customer)
Motivate, inspire and empower Boutique and Concession Managers to achieve ambitious sales targets, ensuring all employees have goals and productivity targets and receive training and coaching to achieve them
Achieve profitability by effectively managing costs, with exposure and influence on P&L decisions
Utilise data and analysis to rigorously evaluate and report on performance on a daily, weekly, and monthly basis, identifying areas for improvement and putting in place necessary action plans
Develop clienteling strategy for the area and proactively lead teams in executing retail marketing initiatives and engaging events
Champion a proactive best-in-class commercial approach to clienteling, in-store services and customer loyalty, delivering on brand commercial targets and standards
Be connected and ‘on the pulse’ in your local market, holding key stakeholder relationships
Lead and inspire a team of Boutique and Concession Managers, ensuring all locations deliver the highest standards of luxury service aligned with our business values
Drive the personal and professional development of our retail teams through consistent 1:1 coaching, individual performance reviews, and ensuring a cascading culture of feedback throughout the teams.
Provide expert guidance, training, and support to Managers, ensuring all aspects of the Boutique and Concession operations are managed effectively and in line with company policies and procedures.

Fulltime

Assistant Boutique Manager

The present and future of Audemars Piguet are built on the invaluable contributi...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

IAG GBS

Expiration Date

Until further notice

Requirements

Diploma/Degree in Business, Retail Management, or related field
Minimum 5 years of retail experience, ideally in luxury or premium brands
Strong leadership, coaching, and team‑motivation skills
Excellent customer service, communication, and client‑relationship skills
Proficient in CRM, POS, and retail back‑office systems
Good organization skills with ability to plan rosters, oversee reporting, and support daily operations

Job Responsibility

Substitute/Replace Boutique Manager while his/her absence
To maintain a respectable appearance while on duty according to Company’s regulation
To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism
To ensure all staff maintain and present themselves in accordance to standards of the Company
To provide guidance and assistance to junior staff in all processes
Participate actively to develop new sales opportunities and client relationship development in line with individual and team objective
Provide optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors, ensuring first class customer service
In depth product knowledge and prices, first point of contact for guidance of knowledge to rest of the team
Oversee the set up and organization of boutique’s front and back office – maintenance of furniture, neatness, window display set up/communication, sales and marketing tools
Coordinate internal and external events – individually and with the team. Proactively identify clients to be invited, follow up of invitations to ensure participation to events

What we offer

competitive and comprehensive compensation and benefits package

Fulltime

Assistant Boutique Manager

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Diploma/Degree in Business, Retail Management, or related field
Minimum 5 years of retail experience, ideally in luxury or premium brands
Strong leadership, coaching, and team‑motivation skills
Excellent customer service, communication, and client‑relationship skills
Proficient in CRM, POS, and retail back‑office systems
Good organization skills with ability to plan rosters, oversee reporting, and support daily operations

Job Responsibility

Substitute/Replace Boutique Manager while his/her absence
To maintain a respectable appearance while on duty according to Company’s regulation
To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism
To ensure all staff maintain and present themselves in accordance to standards of the Company
To provide guidance and assistance to junior staff in all processes
Participate actively to develop new sales opportunities and client relationship development in line with individual and team objective
Provide optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors, ensuring first class customer service
In depth product knowledge and prices, first point of contact for guidance of knowledge to rest of the team
Oversee the set up and organization of boutique’s front and back office – maintenance of furniture, neatness, window display set up/communication, sales and marketing tools
Coordinate internal and external events – individually and with the team. Proactively identify clients to be invited, follow up of invitations to ensure participation to events

What we offer

Audemars Piguet offers a competitive and comprehensive compensation and benefits package

Fulltime

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Boutique Manager

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