Boutique Manager Job at Office Angels (London)

Boutique Manager

The Concession Manager role is an exciting opportunity to help: drive sales and ...

Location

United Kingdom , Liverpool

Salary:

Not provided

Monica Vinader

Expiration Date

Until further notice

Requirements

Experience leading and coaching a team to success with the ability to coach others and develop people in their retail roles
A demonstrated passion for customer service and delivering exceptional customer experiences
People management skills and an ability to deal with escalations effectively
Commercial awareness with a track record of improving sales, KPIs and driving targets
Excellent communication and interpersonal skills
Ability to work well under pressure in a fast paced environment with a flexible approach
Organised with an ability to produce quality work within deadlines
Proactive approach with a solution focused mindset at all times
Fully flexible to work across all locations and shift times
Ability to document your authorisation to work in the United Kingdom

Job Responsibility

Drive and exceed the sales budget
Develop and implement an action orientated business plan for your location
Responsible for monitoring and driving store and team KPIs to ensure all opportunities for further growth a improvement are maximised
Be a brand ambassador, setting the standard for exceptional customer experience and ensuring the same consistency in approach through your sales team
Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business, setting the example for your team to follow
Network to build and maintain key relationships with corporate and local clients to support HQ team with a program of revenue driving events
Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training to deliver these
Coach and develop your team through feedback and regular performance reviews to help them develop their career
Manage the team in accordance with company policy and procedures, escalating issues as they arise
Support the recruitment process, interviewing candidates and compile feedback from trial shifts

Fulltime

Boutique Store Manager

We are seeking an energetic, results-driven Boutique Store Manager to lead a wel...

Location

United Kingdom , London

Salary:

35000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Minimum 2 years of retail experience, ideally in a boutique or beauty-focused setting
Proven leadership experience with a track record of achieving high sales targets
Strong planning and organisational skills with an eye for collaborative and promotional opportunities
Excellent customer relationship skills and a solution-oriented mindset
Demonstrated success in driving year-over-year sales growth and team performance
Passion for coaching and developing team members in beauty and customer engagement
Energetic, approachable, and confident, with strong communication skills
Ability to excel in a fast-paced, dynamic environment
Genuine passion for beauty and skincare
Fluent in English

Job Responsibility

Drive business growth through strategic initiatives, ensuring consistent achievement of sales targets
Inspire and lead the boutique team to deliver personalised customer experiences through expert product knowledge and consultations
Identify local partnerships and event opportunities to enhance community engagement and brand visibility
Deliver ongoing training to the team in sales, product knowledge, and customer service
Maintain high standards of visual merchandising, cleanliness, and overall store presentation
Oversee daily operations, including inventory management and sales tracking
Act as the primary liaison between the boutique and senior management, advocating for the store's needs
Cultivate a positive team culture, addressing challenges with professionalism and motivation
Stay informed on beauty industry trends and propose ideas to maintain brand leadership
Take ownership of additional responsibilities as needed

Fulltime

Boutique Store Manager

We are seeking an energetic, results-driven Boutique Store Manager to lead a wel...

Location

United Kingdom , London

Salary:

35000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Minimum 2 years of retail experience, ideally in a boutique or beauty-focused setting
Proven leadership experience with a track record of achieving high sales targets
Strong planning and organisational skills with an eye for collaborative and promotional opportunities
Excellent customer relationship skills and a solution-oriented mindset
Demonstrated success in driving year-over-year sales growth and team performance
Passion for coaching and developing team members in beauty and customer engagement
Energetic, approachable, and confident, with strong communication skills
Ability to excel in a fast-paced, dynamic environment
Genuine passion for beauty and skincare
Fluent in English

Job Responsibility

Drive business growth through strategic initiatives, ensuring consistent achievement of sales targets
Inspire and lead the boutique team to deliver personalised customer experiences through expert product knowledge and consultations
Identify local partnerships and event opportunities to enhance community engagement and brand visibility
Deliver ongoing training to the team in sales, product knowledge, and customer service
Maintain high standards of visual merchandising, cleanliness, and overall store presentation
Oversee daily operations, including inventory management and sales tracking
Act as the primary liaison between the boutique and senior management, advocating for the store's needs
Cultivate a positive team culture, addressing challenges with professionalism and motivation
Stay informed on beauty industry trends and propose ideas to maintain brand leadership
Take ownership of additional responsibilities as needed

Fulltime

New

Area Manager

The Area Manager is a crucial, high-impact leadership role at the heart of our U...

Location

United Kingdom , London

Salary:

Not provided

Monica Vinader

Expiration Date

Until further notice

Requirements

Ability to document your authorisation to work in the United Kingdom
Able to travel regularly within London, flexibility to travel to other locations within the UK if required
Are hands-on, solutions-focused, and entrepreneurial
Collaborate openly with humility, honesty, and humour
Embrace learning, teaching, and personal growth
Stay resilient, adaptable, and self-motivated in a creative environment
Speak up when you don’t know—and act fast to figure it out
Brings strong expertise in multi-site retail leadership, including commercial performance, clienteling, retail operations, inventory management, compliance, workforce planning and performance management

Job Responsibility

Drive sales performance and profitability across all key performance indicators (sales, product, service and customer)
Motivate, inspire and empower Boutique and Concession Managers to achieve ambitious sales targets, ensuring all employees have goals and productivity targets and receive training and coaching to achieve them
Achieve profitability by effectively managing costs, with exposure and influence on P&L decisions
Utilise data and analysis to rigorously evaluate and report on performance on a daily, weekly, and monthly basis, identifying areas for improvement and putting in place necessary action plans
Develop clienteling strategy for the area and proactively lead teams in executing retail marketing initiatives and engaging events
Champion a proactive best-in-class commercial approach to clienteling, in-store services and customer loyalty, delivering on brand commercial targets and standards
Be connected and ‘on the pulse’ in your local market, holding key stakeholder relationships
Lead and inspire a team of Boutique and Concession Managers, ensuring all locations deliver the highest standards of luxury service aligned with our business values
Drive the personal and professional development of our retail teams through consistent 1:1 coaching, individual performance reviews, and ensuring a cascading culture of feedback throughout the teams.
Provide expert guidance, training, and support to Managers, ensuring all aspects of the Boutique and Concession operations are managed effectively and in line with company policies and procedures.

Fulltime

Assistant Boutique Manager

The present and future of Audemars Piguet are built on the invaluable contributi...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

IAG GBS

Expiration Date

Until further notice

Requirements

Diploma/Degree in Business, Retail Management, or related field
Minimum 5 years of retail experience, ideally in luxury or premium brands
Strong leadership, coaching, and team‑motivation skills
Excellent customer service, communication, and client‑relationship skills
Proficient in CRM, POS, and retail back‑office systems
Good organization skills with ability to plan rosters, oversee reporting, and support daily operations

Job Responsibility

Substitute/Replace Boutique Manager while his/her absence
To maintain a respectable appearance while on duty according to Company’s regulation
To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism
To ensure all staff maintain and present themselves in accordance to standards of the Company
To provide guidance and assistance to junior staff in all processes
Participate actively to develop new sales opportunities and client relationship development in line with individual and team objective
Provide optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors, ensuring first class customer service
In depth product knowledge and prices, first point of contact for guidance of knowledge to rest of the team
Oversee the set up and organization of boutique’s front and back office – maintenance of furniture, neatness, window display set up/communication, sales and marketing tools
Coordinate internal and external events – individually and with the team. Proactively identify clients to be invited, follow up of invitations to ensure participation to events

What we offer

competitive and comprehensive compensation and benefits package

Fulltime

Assistant Boutique Manager

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Diploma/Degree in Business, Retail Management, or related field
Minimum 5 years of retail experience, ideally in luxury or premium brands
Strong leadership, coaching, and team‑motivation skills
Excellent customer service, communication, and client‑relationship skills
Proficient in CRM, POS, and retail back‑office systems
Good organization skills with ability to plan rosters, oversee reporting, and support daily operations

Job Responsibility

Substitute/Replace Boutique Manager while his/her absence
To maintain a respectable appearance while on duty according to Company’s regulation
To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism
To ensure all staff maintain and present themselves in accordance to standards of the Company
To provide guidance and assistance to junior staff in all processes
Participate actively to develop new sales opportunities and client relationship development in line with individual and team objective
Provide optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors, ensuring first class customer service
In depth product knowledge and prices, first point of contact for guidance of knowledge to rest of the team
Oversee the set up and organization of boutique’s front and back office – maintenance of furniture, neatness, window display set up/communication, sales and marketing tools
Coordinate internal and external events – individually and with the team. Proactively identify clients to be invited, follow up of invitations to ensure participation to events

What we offer

Audemars Piguet offers a competitive and comprehensive compensation and benefits package

Fulltime

Product Consultant

We’re looking for a proactive, people-focused Product Consultant to guide custom...

Location

United States , Birmingham, Alabama

Salary:

47406.00 - 78220.00 USD / Year

Daxko

Expiration Date

Until further notice

Requirements

Previous Boutique implementation experience in project management or software training
Bachelor’s degree in Business (or equivalent experience)
At least 6+ months of related professional experience
Strong communication and interpersonal skills
Excellent time management and organizational skills
Comfort working in a fast-paced environment with multiple projects at once
Ability to identify challenges, think outside the box, and create solutions
Experience consulting, training, or teaching others on technology or systems

Job Responsibility

Lead new customers through onboarding and launch for their contracted product(s)
Serve as the Consultant on small to mid-sized customer projects
Develop deep functional knowledge of the implementation process and apply it effectively
Provide best-practice recommendations tailored to each customer’s goals
Support customers post-launch to ensure strong software adoption and optimized workflows
Review, update, and enhance Product Consultant documentation as needed
Maintain strong performance on post-launch survey metrics
Meet assigned OKRs to support team and organizational goals
Travel up to 25% to support customer needs and internal initiatives

What we offer

Flexible paid time off
Affordable health, dental, and vision insurance options
Monthly fitness reimbursement
401(k) matching
New-Parent Paid Leave
Casual work environments
Remote work

Fulltime

Boutique Assistant Manager

Be an ambassador and a leader in this success of the boutique and be accountable...

Location

Spain , Madrid

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

5 years on Luxury Industry

Job Responsibility

Replace the boutique manager while his/her absence
Participate actively to develop a new sales opportunities and client relationship development in line with objectives
Ensure the optimal customer experience in the boutique for new sales, customer service and all visitors. Provide reliable accurate and first class customer service
In depth products knowledge and prices. Able to explain estimates repairs
Ensure quality set up and organization of the boutique / front and back office
Coordinate the internal and external events- individual and with the team
Be an expert of all IT/Sales/ CRM/ Back Office tools and be a point of reference for the team on these tools
Assist strongly the boutique Director by leading, coaching, developing the hard and soft skills and sales spirit of the team in line with sales strategy and objectives
Manage staff and operations planning
Insure recruitment, integration, coaching, development, task definition, organization and follow up the sale trainees

What we offer

Professional development opportunities

Fulltime

Boutique Manager

Office Angels

Location:
United Kingdom , London

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
June 12, 2025

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