Boutique Director Job at Audemars Piguet (Sydney)

New

Boutique Director

As the Boutique Director, you possess an exceptional understanding of Audemars P...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in a managerial position in luxury watch industry is a must
Previous experience in managing client relationships and client experience in a luxury retail environment, provide top quality service and handle complaints effectively
Fluent English language skills are a must, Arabic a plus
Great sense of initiative
Excellent interpersonal and organizational skills
Excellent customer management skill
Great team management & development

Job Responsibility

Ensure you and your team maintain the highest level of brand and product knowledge
Stay up-to-date on competitor's products and industry trends
Continuously enhance your knowledge and skills
Establish a positive atmosphere and lead your team in delivering superior client experience
Develop and maintain meaningful relationships with clients
Continuously monitor client feedback and Quality Visits results
Coach team members on delivering exceptional client service
Maintain a clean and organized boutique environment
Effectively communicate and explain the sales objectives and KPIs to your team
Drive business and maximize sales

What we offer

Competitive and comprehensive compensation and benefits package

Fulltime

Assistant Boutique Director

As the Assistant Boutique Director, at our Bal Harbour location you support the ...

Location

United States , Miami

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

3–5 years’ experience in fine watchmaking or high-end luxury retail, with a strong passion for craftsmanship, luxury storytelling, and client engagement
Proven expertise in CRM, clientele development, and relationship management, with a track record of building long-term, high-value client relationships
Demonstrated leadership capabilities, including strong coaching, mentoring, onboarding, and people development skills
Strong business acumen with excellent organizational skills and attention to detail, enabling effective KPI management and operational execution
Excellent communication, interpersonal, and problem-solving abilities, with confidence in managing sensitive client situations
High level of ownership, initiative, and accountability in a fast-paced, high-touch luxury environment
Ability to thrive in a collaborative retail setting, partnering cross-functionally to drive engagement and business growth
Flexibility to work a retail schedule, including evenings, weekends, holidays, and boutique events as business needs require

Job Responsibility

Support the Boutique Director in driving daily operations, boutique performance, and profitability, ensuring achievement of sales targets, KPIs, and an elevated luxury client experience across all touchpoints
Lead by example on the sales floor, delivering personalized service, storytelling, and relationship building while coaching the team to cultivate meaningful, long-term client relationships
Demonstrate and instill a deep understanding of the brand, championing AP’s heritage, craftsmanship, values, and luxury service standards in all client and team interactions
Monitor boutique performance and business results, proactively identifying opportunities to enhance sales, client development, CRM effectiveness, and operational efficiency
Foster a collaborative, high-performance culture, coaching, mentoring, and inspiring team members through accountability, inclusivity, and excellence
Ensure impeccable boutique presentation and operational excellence, maintaining compliance with policies, inventory integrity, security procedures, and brand standards
Oversee CRM excellence and clientele strategies, driving client retention, reactivation, acquisition, and resolution of client concerns with professionalism and discretion
Act as Boutique Director in their absence, ensuring business continuity, operational rigor, team leadership, and cross-functional execution of boutique initiatives and events

What we offer

competitive and comprehensive compensation and benefits package

Fulltime

Assistant Boutique Director

As the Assistant Boutique Director, you work alongside your boutique Director to...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum 3–5 years’ experience in a similar role within fine watchmaking or high‑end luxury retail
Strong knowledge of watch complications, competitors, and product storytelling
Proven experience in CRM usage and high‑value client relationship development
Demonstrated ability to manage and develop teams of 10–15 people
Solid background in delivering exceptional luxury client experience and handling client complaints
Fluent English required
Arabic is a plus
Strong initiative, ownership, and accountability
Excellent interpersonal, organizational, and client management skills
Strong team management and people development capabilities

Job Responsibility

Foster a culture of continuous learning and ensure both you and your team possess an exceptional understanding of AP's brand fundamentals
Establish a positive atmosphere and lead your team in delivering superior client experience
Support your Boutique Director in communicating and achieving sales objectives and KPIs
Display a hands-on approach to leading the team, providing guidance, coaching, and training
Act as your boutique Director in his/her absence ensuring flawless business continuity
Ensure the clean and accurate management of client data in the CRM
Ensure that all actions, transactions, and decisions are in line with AP company practices and legal requirements

Fulltime

New

Boutique Coordinator - WRTW/Shoes, Maison Madison

The Team: The Hermès Madison Avenue Flagship Boutique opened in 1983 and focuses...

Location

United States , New York

Salary:

24.77 - 27.12 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

Professional who is detailed oriented with a sense of urgency
Support an environment of teamwork, trust, and collaboration
Excellent organizational skills and attention to detail
High level of internal and external customer service
Communication skills must be strong, and approach must be gracious and warm
Adaptability and flexibility in scheduling to meet needs of the business
Proficient with POS systems and Microsoft Office Suite, Outlook and Excel
Ability to work a flexible schedule according to needs of the business
Ability to lift up to 25 pounds without assistance

Job Responsibility

Organize all WRTW/Shoes sales receipts and daily audits, in partnership with Management and Managing Director
Perform inventory stock counts and assist with reconciliation, as needed, for all WRTW/Shoes floor métiers
Copies, sorts, and files records related to WRTW/Shoes sales activities and transactions
Ensure that all WRTW/Shoes special orders are systematically entered during ALC season and communicate to sales team once completed orders arrive in-store
Support all areas of merchandise flow including stock replenishment, stockroom organization, management of RDIs/CDIs/Cites, and daily reticketing
Assist in maintaining WRTW/Shoes visual merchandising standards to company expectations
Support SSAs and Selling Specialists at POS with transfers, charge sends, and Voxpays
Provide excellent service by quickly locating merchandise and retrieving additional sizes, colors and options
Assist in delivering and assisting WRTW/Shoes product between floors as needed for clients, associates, or backstocking
Ensure all merchandise is stocked and replenished on each sales floor in an efficient and precise manner

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more

Fulltime

New

Retail Excellence Manager

The Retail Excellence Manager is a core operational role responsible for end-to-...

Location

China , Shanghai

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Bachelor degree or above in Retail /Business related majors
8+ years luxury retail operation management experience, familiar with SOP drafting, expense & budget control and retail training management and coaching experience
Highly responsible, proactive and able to work under fast-paced retail business pressure
Strong sense of brand standard, compliance and data accuracy
Good organizational skills to manage multiple ongoing retail projects and meetings efficiently
Fluent in both written and spoken English, capable of communicating with global HQ
Strong project coordination skills, execution capability and detail-oriented mindset

Job Responsibility

Retail Operation Standardization — Cascade HQ/global brand standards into local stores
co-develop and continuously update SOPs covering grooming, visual, stock, rostering, uniform, sales protocols and daily boutique operations
Compliance & Store Coaching — Monitor full compliance with the Retail Operation Manual, identify operational gaps, and coach store managers on problem-solving, corrective actions and structured store improvement plans
Retail Alignment & Cross-Store Collaboration — Plan and lead regular alignment meetings and business sharing sessions, track action items, and partner with the Retail Director to drive consistent, network-wide store performance
Retail Expense & Budget Control — Own end-to-end boutique expense management (stationery, selling tools, cleaning, alteration, postage, transport, T&E), including invoice verification, payment processing and strict budget monitoring
Manpower & Staffing Management — Conduct regular manpower audits (structure, roster, attendance, leave)
handle internal transfers, new hiring and under-performance follow-up to ensure stable, efficient store deployment
Training & Field Capability Building — Lead the retail training team to design and deliver programs on product, systems, service and compliance
conduct field coaching and iterate based on effectiveness and market insights
Budgeting, Reporting & KPI Tracking — Prepare annual controllable expense forecast, support sales budgeting, and deliver accurate weekly/monthly sales reports, staff KPI reports and management meeting decks

Fulltime

Director - Human Resources Business Partner

As the Director, HR Business Partner for the West Region, you will serve as a ke...

Location

United States , Beverly Hills

Salary:

130000.00 - 155000.00 USD / Year

Assessfirst

Expiration Date

Until further notice

Requirements

7+ years of progressive HR experience, including multi-unit leadership in high-volume, high-visibility environments
Proven experience managing and developing people or teams
Background in luxury retail or service-oriented organizations
direct retail store experience preferred
Expertise in employee relations, talent development, recruiting, and performance management
Strong interpersonal and communication skills
ability to influence, coach, and build trust across all levels
Deep understanding of HR policies, employment laws, and compliance requirements
Tech-savvy with proficiency in HRIS systems and Microsoft Office Suite
Demonstrated ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Strategic Leadership: Inform and drive the HR strategy for the West Region, aligning HR initiatives with business goals and regional priorities
People Management & Development: Responsible for the management and development of the HRBP for the Pacific West Region
Regional Presence: Maintain a strong physical and virtual presence across store locations
Regularly attend regional and store-level meetings to stay informed and engaged
Employee Relations: Lead complex employee relations matters, investigations, and dispute resolution
Coach and empower store leadership to manage disciplinary actions consistently and fairly
Talent Acquisition & Workforce Planning: Oversee full-cycle recruiting and headcount planning
Collaborate with Talent Development and Compensation teams to ensure strategic hiring and internal mobility
Performance Management: Lead the annual performance review process and new hire 30/60-day reviews
Design performance content aligned with company goals

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (18 DDO’s, 12 company holidays, 2 wellbeing days, and sick & safe time)
Paid Parental Leave and Transition Time
401(k) and Roth Retirement Plan with company matching and profit sharing
Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support, and more

Fulltime

Research Advisor

The Human Frontier Collective (HFC) brings together top researchers and domain e...

Location

United Kingdom

Salary:

300.00 USD / Hour

Scale

Expiration Date

Until further notice

Requirements

5+ years of relevant industry experience with strong, top-tier domain knowledge. Proven track record of operating at the top of their field and applying deep expertise in high-impact, real-world environments across finance, legal, medical, or related fields
Ideal Backgrounds Include: Finance: IB/PE/VC/consulting C-Suite, VPs, or Directors from Bulge Bracket or Elite Boutiques (e.g., Goldman Sachs, Blackstone), Senior Managers, Senior Associates, or Senior Analysts from top-tier firms. Legal: Partners or Senior Counsel at V100 firms
former SCOTUS/Federal Clerks, and Senior Associates from Big Law with active bar membership. Medical: Board-certified MDs from premier academic hospitals (e.g., Mayo Clinic, Cleveland Clinic). Practicing physicians w/ at least 5 YOE of post-residency experience from premier hospitals
Educational Background: Based on your specific expertise, we are seeking candidates who hold a bachelor’s, master’s, PhD, MD/DO, or JD degree, coupled with significant clinical, legal, or financial practice experience
Technical Expertise: Demonstrated research experience, strong analytical and problem-solving skills, hands-on experience with AI tools and technologies, and a keen interest in interdisciplinary AI applications
Professional Mindset: Self-driven and detail-oriented, with a deep passion for applied AI research. An innovative thinker who pairs intellectual curiosity with a commitment to collaboration within an elite community of researchers and AI professionals

Job Responsibility

Provide elite-level consultancy and leadership on model behavior and domain-specific logic, establishing the benchmarks for professional integrity
Influence the technical roadmap by partnering across Scale AI's product, research, delivery, and GTM teams to design sophisticated, small-scale tasks that translate expert-level intuition into rigorous, computable frameworks for frontier model evaluation
Represent Scale AI and the HFC as a Subject Matter Expert during pivotal sales cycles, executive meetings, and conferences
Contribute to the creation of premier technical content and strategic GTM assets that ultimately helps position Scale as the definitive leader in the industry
Collaborate with Scale’s research team to co-author technical reports and research papers, boosting your academic visibility and professional recognition (e.g., SciPredict, PropensityBench, Professional Reasoning Benchmark)
Become a foundational member of HFC
a supportive, interdisciplinary network of innovators. Gain exclusive access to a community of industry leaders and AI researchers dedicated to advancing the frontier of data

What we offer

Professional Development: High-impact experts expand their influence through review projects, advisory roles, and research
while deepening their AI expertise, strengthening analytical and problem-solving skills, and engaging with pioneering AI applications in science and technology
Join a Top-Tier Network: Collaborate with a global network of academics and experts in HFC to advance responsible AI through impactful, flexible research and training. 80% of our members come from top 25 leading institutions
Flexible Schedule: ~5–20 hours per week, with the ability to set your own schedule around your commitments

Parttime

Store Director

The Store Director of Chicago flagship store oversees all aspects of the boutiqu...

Location

United States , Chicago

Salary:

120500.00 - 134500.00 USD / Year

Chat3D

Expiration Date

Until further notice

Requirements

Tertiary education and experienced Manager with a proven number of years of management experience and a strong sense of customer service
Used to performing a Brand Ambassador style role as well as demonstrating the skills and experience of a leading retail manager in a luxury environment
Exceptional communication and networking skills, able to build good professional working relationships demonstrating the ability to work across cultures
Proactive, results-driven individual, demonstrating initiative and commercial creativity
well organized with an ability to think multi dimensionally
Strong business sense with solid analytical skills
Hands on computer knowledge of MS office and excellent digital skills
Excellent spoken and written English. Additional languages are a plus
An appreciation of the style and elegance of the house reflecting this in personal presentation

Job Responsibility

Drive sales growth, profit and loss management and operational excellence for the store
Design and action the store strategy with a vision on mid and long term
Controls expenses and inventory shortage
To be proactive in proposing business development strategies to Retail Management
Assumes leadership role through effective communication and awareness of staff morale and career development
Offering an excellent after-sales service
surveying the competitor’s projects and events
With the support of Commercial Office, preparing and making purchases at the presentation of the new collections, throughout the year
Implement a proper buying strategy, based on the specificity of the boutique (demand, inventory and sales objectives)
Drawing up and monitoring the budget in cooperation with the Managing Director

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
Various voluntary benefits such as flexible spending accounts, voluntary life insurance
Product discount and EAP resources
Access to Family Building Support and more

Fulltime

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Boutique Director

Job Description

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