Boutique Assistant Manager Job at Audemars Piguet (Madrid)

Assistant Boutique Manager

ABOUT LONGINES Longines has been established in Saint-Imier, Switzerland, since...

Location

Australia , Melbourne

Salary:

Not provided

Swatch Group

Expiration Date

Until further notice

Requirements

Minimum 5 years retail experience in the high-range product or luxury sector preferred
Tertiary qualifications in Business administration preferred
Highly developed and proven customer service skills
Proven retail management experience
Computer literacy skills: Word, Excel
Excellent organisational skills
Excellent oral and written communication skills
Numerical and financial skills
Strong analytical and problem-solving skills
Effective time management skills

Job Responsibility

Support Boutique Manager and wider team with daily boutique operations
Plan staff rosters and approve leave to ensure adequate coverage
Review operational reports to ensure compliance with policies and procedures
Oversee inventory levels, including transfers, damages and CS stock
Support sales performance by motivating the team and leading by example
Ensure exceptional customer service and handle escalated customer issues
Implement sales training programs and support ongoing staff development
Manage Longines E-Learning and SGA training modules for timely completion
Assist with recruitment and setting performance objectives with management
Provide daily support to Customer Service, including staffing and escalations

What we offer

Collaborative and supportive culture
Generous employee discount across all Swatch Group brands
Employee referral program with the opportunity to earn a cash reward
Access to our Employee Assistance Program
Comprehensive income protection insurance
Novated leasing opportunities for electric vehicles
Extensive professional Learning and Development program
Opportunity to earn incentives on top of your base salary
Complementary loan watch

Fulltime

Assistant Boutique Manager

The Assistant Boutique Manager role is an exciting opportunity to help support t...

Location

United States , New York

Salary:

60000.00 - 70000.00 USD / Year

Monica Vinader

Expiration Date

Until further notice

Requirements

A demonstrated passion for customer service and driving a business
Commercially aware and target driven
Excellent communication and interpersonal skills
Flexible, able to adapt
Ability to work well under pressure in a fast paced environment
Ability to document your authorization to work in the United States

Job Responsibility

Support the Boutique Manager and being the ‘go-to’ person when you are the most senior Management Team member on shift
Driving sales and exceeding targets through exceptional customer service, building a client business and leading in offering a rapidly growing experience through permanent jewelry
People management and coaching to deliver the above
Maximizing store efficiency through operations management
Deliver sales budget through the implementation of an action orientated business plan
Monitor and drive store and team KPIs
Deliver a consistent and exceptional standard of customer service through your sales team
Be a brand ambassador, setting the standard for exceptional customer experience
Develop and maintain client relationships to drive repeat business
Network to create key relationships with corporate and local clients

What we offer

Competitive base salary and vacation entitlement
Opportunity to earn quarterly bonuses
Private Healthcare Scheme
401K
Generous staff discount

Fulltime

Assistant Boutique Manager

We are seeking a highly organized and proactive Assistant Boutique Manager to jo...

Location

Czechia , Prague

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Several years of experience in luxury retail, ideally in the watch or jewellery sector, or in the hospitality industry
Strong sales skills and the ability to build long‑term client relationships through excellent service
Experience in team leadership and coaching, combined with a passion for leadership
A strong network in Prague and excellent communication skills
Strong organisational skills and a structured working style in both front- and back‑of‑house areas
Business‑fluent Czech and English skills

Job Responsibility

You inspire our clients on the sales floor by providing personalised advice and outstanding service
You ensure smooth operations behind the scenes, monitor stock levels, coordinate deliveries, and support overall boutique organisation
You motivate and coach the sales team, foster a strong team dynamic, and ensure that our high standards are consistently upheld
You maintain and expand your existing network in Prague to attract new clients and build long‑term relationships
You implement sales strategies and actively contribute to achieving the boutique’s targets

What we offer

A professional and appreciative work environment within an internationally renowned company
Varied responsibilities within a dynamic, family‑oriented team
Development opportunities and exciting insights into the world of high‑quality products
A subsidy for sports and wellness offerings in your city

Fulltime

Assistant bridal boutique manager

Discover a new boutique bridal experience showcasing designer gowns and redefini...

Location

United States , Burlington

Salary:

Not provided

David's Bridal

Expiration Date

Until further notice

Requirements

High School Diploma or degree
Two-four years prior retail management experience in an apparel or specialty store environment
Prior experience with a computerized POS system

Job Responsibility

Assist in building and retaining a high performing team
Create a consistent environment of world class customer service
Exceed sales plan
Act as a mentor, leader, and coach
Build a climate of high performance and five-star customer service
Maximize the performance and productivity of a team
Lead and model a customer first culture
Accountable for active floor management
Provide ongoing coaching and training
Monitor the store payroll

What we offer

Generous Dream Maker Discount After First Pay Period
Referral Incentive Program
Dayforce Wallet – Get Paid Early!
Health/Dental/Vision Insurance
401K Program
Paid Vacation, Wellness Days & Holidays, including your Birthday off!
Pet Benefits

Fulltime

New

Assistant Manager - Treasury and Cash Operations

The Hermès Madison Avenue Flagship Boutique opened in 1983 and focuses on provid...

Location

United States , New York

Salary:

66560.00 - 77653.00 USD / Year

Chat3D

Expiration Date

Until further notice

Requirements

3+ years of retail and cash management experience in a similar role
prior experience in a luxury environment preferred
Strong leadership, communication, and planning skills
Ability to work well under pressure
Even-tempered with ability to continuously multi-task
Strong organizational with a deep understanding of inventory management
Flexible with schedule changes to accommodate needs of the business
Ability to lift between 0-25 lbs. without assistance
Excellent problem-solving and communication abilities
Proficiency in retail systems, reporting tools and MS Office (experience with SAP Retail is a plus)

Job Responsibility

Support the execution of audit compliance, transaction accuracy, and integrity of MSC and related systems
Assist in maintaining alignment with enterprise treasury and internal control standards
Reinforce segregation of duties and dual control procedures to help minimize operational risk
Monitor and follow up on all outstanding aged deposits, open client inquiries, and sourcing product requests
Support delivery of training on cash handling, POS operations, and treasury policies to improve team accuracy and compliance
Assist in maintaining reconciliation processes and documentation to support timely resolution of discrepancies and variances
Partner with Treasury and Internal Control teams as needed to support compliance and policy alignment
Collaborate with Cash Office Manager and Selling teams to resolve POS-related questions and issues
Assist with oversight of cash handling, accounting activities, and boutique operational requirements
Help ensure adherence to cash transaction procedures across all staff and management

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (18 DDO’s, 12 company holidays, 2 wellbeing days, and sick & safe time)
Paid Parental Leave and Transition Time
401(k) and Roth Retirement Plan with company matching and profit sharing
Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support, and more!

Fulltime

Assistant Boutique Director

As the Assistant Boutique Director, at our Bal Harbour location you support the ...

Location

United States , Miami

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

3–5 years’ experience in fine watchmaking or high-end luxury retail, with a strong passion for craftsmanship, luxury storytelling, and client engagement
Proven expertise in CRM, clientele development, and relationship management, with a track record of building long-term, high-value client relationships
Demonstrated leadership capabilities, including strong coaching, mentoring, onboarding, and people development skills
Strong business acumen with excellent organizational skills and attention to detail, enabling effective KPI management and operational execution
Excellent communication, interpersonal, and problem-solving abilities, with confidence in managing sensitive client situations
High level of ownership, initiative, and accountability in a fast-paced, high-touch luxury environment
Ability to thrive in a collaborative retail setting, partnering cross-functionally to drive engagement and business growth
Flexibility to work a retail schedule, including evenings, weekends, holidays, and boutique events as business needs require

Job Responsibility

Support the Boutique Director in driving daily operations, boutique performance, and profitability, ensuring achievement of sales targets, KPIs, and an elevated luxury client experience across all touchpoints
Lead by example on the sales floor, delivering personalized service, storytelling, and relationship building while coaching the team to cultivate meaningful, long-term client relationships
Demonstrate and instill a deep understanding of the brand, championing AP’s heritage, craftsmanship, values, and luxury service standards in all client and team interactions
Monitor boutique performance and business results, proactively identifying opportunities to enhance sales, client development, CRM effectiveness, and operational efficiency
Foster a collaborative, high-performance culture, coaching, mentoring, and inspiring team members through accountability, inclusivity, and excellence
Ensure impeccable boutique presentation and operational excellence, maintaining compliance with policies, inventory integrity, security procedures, and brand standards
Oversee CRM excellence and clientele strategies, driving client retention, reactivation, acquisition, and resolution of client concerns with professionalism and discretion
Act as Boutique Director in their absence, ensuring business continuity, operational rigor, team leadership, and cross-functional execution of boutique initiatives and events

What we offer

competitive and comprehensive compensation and benefits package

Fulltime

Assistant Manager

The Assistant Manager is responsible for partnering with the Managing Director a...

Location

United States , New York

Salary:

88747.00 - 99839.00 USD / Year

Assessfirst

Expiration Date

Until further notice

Requirements

4+ years of retail management experience
prior experience in a luxury environment preferred
must possess basic office skills including proficiency in Excel, Word, Cegid and E-time
ability to learn merchandise, POS and payroll systems
effectively troubleshoot
ability to interpret sales data and translate into effective business recommendations
clear written and verbal communication skills
ability to lift between 0-25 lbs. without assistance
flexible in work availability as business needs dictate

Job Responsibility

Daily supervision of staff (coaching, training and assisting in achieving sales objectives)
Demonstrates and active management presence on the sales floor modeling exceptional service and ensuring all team member embody the Hermès spirit
Identifying sales opportunities by weekly review of business by métier, tracking delivery and special orders
Applying these sales opportunities in tandem with each sales specialist personal goals to evaluate contribution to total boutique
Contributing to and/or conducting monthly touch-base meetings and annual performance evaluations in tandem with Managing Director/Floor Director
Communicates CRM standards, follows up daily for associate compliance and to maximize quality of client capture rate and detailed information according to HOP standards
Ensures policy and procedure is clearly communicated to team and all are actively compliant
Monitor E-time and scheduling needs for the staff. Keep and accurate record of vacation, time and attendance in tandem with HR
Organizes seasonal trainings including key métier points, share porte updates, and ensure sales team are integrating into client conversations at point of sale
Assists in maintaining database of candidates for store and in recruiting and interviewing to fill open positions

Fulltime

Assistant Boutique Director

As the Assistant Boutique Director, you work alongside your boutique Director to...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum 3–5 years’ experience in a similar role within fine watchmaking or high‑end luxury retail
Strong knowledge of watch complications, competitors, and product storytelling
Proven experience in CRM usage and high‑value client relationship development
Demonstrated ability to manage and develop teams of 10–15 people
Solid background in delivering exceptional luxury client experience and handling client complaints
Fluent English required
Arabic is a plus
Strong initiative, ownership, and accountability
Excellent interpersonal, organizational, and client management skills
Strong team management and people development capabilities

Job Responsibility

Foster a culture of continuous learning and ensure both you and your team possess an exceptional understanding of AP's brand fundamentals
Establish a positive atmosphere and lead your team in delivering superior client experience
Support your Boutique Director in communicating and achieving sales objectives and KPIs
Display a hands-on approach to leading the team, providing guidance, coaching, and training
Act as your boutique Director in his/her absence ensuring flawless business continuity
Ensure the clean and accurate management of client data in the CRM
Ensure that all actions, transactions, and decisions are in line with AP company practices and legal requirements

Fulltime

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Boutique Assistant Manager

Job Description

Job Responsibility

Requirements

What we offer

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