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The Bouquet Wrapping & Merchandise Manager oversees all bouquet wrapping, tulip counting, merchandise sales, and POS operations. This role ensures accuracy, speed, and a positive final impression for guests. This is a retail leadership role requiring strong attention to detail and team management. This role reports directly to the leadership team.
Job Responsibility:
Supervise bouquet wrapping and merchandise staff
Ensure tulips are counted accurately and extra stems are charged correctly
Oversee POS systems and cashless checkout
Monitor line length and adjust staffing to keep flow moving
Ensure pricing accuracy and product availability
Maintain cleanliness and organization of wrapping and merchandise areas
Resolve guest concerns related to purchases or counts
Communicate inventory or staffing needs to the General Manager