Bottle Shop Manager

• Leading the Bottle Shop Team, as we strive to offer outstanding customer experiences
• Ensuring we maintain exceptional venue standards in relation to cleanliness and presentation
• Creating and nurturing a positive work environment so that all team members can thrive
• Driving financial performance through the enhancement of staff & customer experience

• Experience in the same or similar role is a mandatory requirement
• Strong interpersonal & communication skills
• Strong attention to detail required
• A genuine focus and appreciation for quality service and customer experience
• A sincere and deliberate focus on building rapport with guests
• An enthusiastic, positive and outgoing attitude
• High level of listening skills coupled with the ability to take direction well
• High standard of physical fitness & manual handling as it can be a physically demanding role. Coupled with the ability to complete tasks that require heavy lifting which may be repetitive in nature, working unsupervised and within WHS guidelines
• Full or flexible availability to fulfil a variety of rotating rostered shifts including opens, mids, closes, weekends and public holidays in conjunction with the Bottle Shop's operating hours
• Proven track record with leading teams
• Focused on driving performance
• Accountable and responsible
• Understands business strategies
• Holds a current/valid RSA certification (or willingness to obtain)
• Forklift License (preferred but not mandatory)
• Computer skills that translate to communicative requirements and effective stock management

Forklift License (preferred but not mandatory)

• 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues)
• Extensive training opportunities for professional development and career progression
• An opportunity to engage and give back to the community through our Publinc Communities platform
• Clearly defined career progression pathway