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We are currently seeking a Client Advisor in Full Time who will report to the Store Manager as part of our dynamic team in Vienna. Your opportunity: Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.
Job Responsibility
Finalize sales targets achievements in line with company strategy
Use effective selling techniques to maximize the business potential of the stores
Contribute to build team working sharing information and best practices
Collect and update customer information to ensure an efficient use of CRM and Client Book
Uphold respect of the company standards and procedures
Keep stock info updated and follow store-to-store transfer request procedures
Cultivate customer relationships
Deliver excellence in customer service in alignment with the company standards
Requirements
German and English proficiency required
additional languages as an advantage
Work experience at least 1 to 2 years
Excellent customer and service attitude and high flexibility to adapt to several types of Customers
Sales experience preferably in fashion & luxury contexts
Excellent communication and empathetic skills
Commercial results orientation
Good team player
Multitasking, flexible
Capacity to work in a fast moving, dynamic and stressing environment