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Botanist Host - Casual

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Fairmont Le Manoir Richelieu

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Location:
Canada , Vancouver

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

29.95 CAD / Hour
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Job Description:

As a Host at Botanist, you are the first and last point of contact for our guests, setting the tone for an exceptional dining experience. With a warm, genuine approach and impeccable attention to detail, you will create a welcoming atmosphere while managing reservations and guest flow in a fast-paced, world-class environment.

Job Responsibility:

  • Greet guests with warmth, professionalism, and a genuine sense of hospitality
  • Manage reservations, seating plans, and guest flow to ensure a seamless dining experience
  • Maintain strong communication with the service team to support smooth operations
  • Anticipate guest needs and personalize interactions to create memorable experiences
  • Handle guest inquiries, special requests, and feedback with care and professionalism
  • Maintain an organized and polished host stand and reception area
  • Support the team during peak service times and special events
  • Uphold Forbes Five-Star service standards in all guest interactions
  • Other duties assigned

Requirements:

  • Previous experience in a host or guest-facing role, preferably in a high-end restaurant or hotel
  • Exceptional communication and interpersonal skills
  • Strong organizational and multitasking abilities in a fast-paced environment
  • Ability to remain calm, professional, and solution-oriented under pressure
  • High attention to detail and a passion for guest service
  • Experience with reservation systems (e.g., OpenTable) is an asset
  • Flexibility to work evenings, weekends, and holidays
  • Serving It Right certification
What we offer:
  • A competitive rate of $29.95 per hour
  • Complimentary work meals through our Colleague Dining Program
  • Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
  • Opportunities to participate in sustainability, charity, and community engagement initiatives
  • Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
  • Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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