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Vodafone Logo Vodafone · IT - Software Development

BOT Developer

Greece, Athens · Job Posted June 29, 2026
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Job Description

As a Bot Developer in the Conversational Intelligence Chapter, your primary responsibility is to build and fine-tune our chat and voice bots. You implement complex logic, connect to backend systems via APIs, and ensure the smooth operation of our conversational platforms. Your work enables scalable, high-performance experiences by optimizing bot architecture and automating processes. Closely collaborating with Bot Conversational Designers, Language Technology Engineers, and API Engineers in a multi-disciplinary agile team, you bring conversational flows to life through reliable and robust implementations.

Job Responsibility

  • Develop and maintain chat and voice bots to enhance conversational intelligence capabilities
  • Implement cutting-edge technologies and methodologies to ensure a dynamic and user-friendly interaction
  • Utilize Microsoft Composer to craft sophisticated and context-aware dialogues that align with user needs and business objectives
  • Develop and integrate variables containing object information from backend databases. Refactor variables and craft regex rules
  • Conduct rigorous testing of conversational interfaces to ensure a high level of performance, accuracy, and user satisfaction. Identify and address any issues related to language understanding, intent recognition, and overall user experience
  • Contribute to expanding and testing existing Bot Framework capabilities, re-usable assets, and solutions
  • Define process specifications, technical requirements, and cooperate with development teams through the development cycle and pre-launch required testing
  • Monitor and debug existing dialogue journeys
  • Create detailed documentation, including technical specifications and user guides, to support the deployment and maintenance of chatbots

Requirements

  • Previous experience with bot frameworks and tools, such as Microsoft Composer, is desirable
  • A degree or background in a technical field is preferred (e.g. Computer Science, Software Engineering)
  • Ability to integrate bots with external APIs, CRMs and services for enhanced functionality and dynamic responses
  • Experience with Azure platform integrations is advantageous
  • Familiarity with Prompt Engineering with a focus on Conversational AI is considered a plus
  • Familiarity with object-oriented programming languages like JavaScript and/or Python and fundamental software development principles is considered a plus
  • Experience with any type of testing software and/or conversational applications
  • Strong understanding of bot architecture and development best practices
  • Excellent oral and written communication skills in Greek & English

Nice to have

  • Familiarity with Prompt Engineering with a focus on Conversational AI is considered a plus
  • Familiarity with object-oriented programming languages like JavaScript and/or Python and fundamental software development principles is considered a plus

What we offer

  • Award-winning work environment -certified #1 Top Employer in Greece
  • Competitive pay, bonus & remuneration package
  • Private Health & Medical Insurance
  • Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
  • Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
  • Unlimited access to learning resources and trainings
  • Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
  • Remote work equipment to help you create a comfortable, ergonomic workspace at home
  • Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
  • Extra days off: Vodafone Day, Family Day, Volunteering Day
  • Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
  • Special employee offers and discounts
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