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Are you a native Bosnian, Serbian or Croatian speaker with fluent English skills? Are you interested in working from home from anywhere in Greece whilst avoiding the daily commute to the office? This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at working & relocating to Greece. You will have the chance to serve the Bosnian / Croatian / Serbian speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.
Job Responsibility:
Act as the first point of contact for all Bosnian - Serbian - Croatian callers
Respond and record customer inquiries raised through inbound calls
Maintain solid customer relationships with Bosnian - Croatian - Serbian customers abroad by handling questions with speed and professionalism
Troubleshoot and resolve common technical problems
Delight customers with your knowledge and expertise in order to exceed their expectations
Requirements:
Native command of the Bosnian, Serbian or Croatian language
Fluency in English language
PC literacy
High adaptability in dynamic working environments & rotating shifts
Strong communication skills, both written and verbal