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You will report into the Healthcare Logistics Manager and your role will be to provide outstanding customer care by delivering and collecting medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time. You will play a crucial role in ensuring timely and accurate deliveries whilst following safety protocols. You'll be provided with a vehicle that is maintained by Boots with all the training and equipment that you will need to work safely, including a handheld device that provides pre-planned routing and satellite navigation.
Job Responsibility
Deliver and collect medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time
Ensure timely and accurate deliveries whilst following safety protocols
Build great relationships with store teams, care homes and GP surgeries
Follow standards, operating policies and health and safety procedures
Drive safely and legally
Keep your vehicle maintained and clean, reporting any damage or issues
Feedback relevant customer comments and concerns and make suggestions on how the operation can be improved
Be a proud ambassador for Boots Healthcare Logistics
Requirements
A minimum of 1 year's driving experience
Able to read and interpret delivery routes and instructions
Enjoy following process and working at pace to achieve service levels and targets
Physical stamina and capability to work in a manually demanding role with heavy lifting
Comfortable using new technology
Calm in the face of unexpected changes or challenges
Comfortable in new situations and meeting new people
A genuine desire to help people and provide legendary care
Must hold a full, valid UK drivers license
Must be over 18 years old
Nice to have
Basic numeracy skills
Experience in a driving role
Experience in a customer-facing role
What we offer
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme