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360 Resourcing Solutions Logo 360 Resourcing Solutions · Customer Service

Booking Coordinator

United Kingdom, Team Valley Gateshead 26031.72 GBP / Year · Job Posted January 15, 2026
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Job Description

Are you passionate about customer service and looking for a new opportunity within a rapidly growing organisation? This opportunity could be the answer! Here at Vertu, we are looking for enthusiastic, driven people to join our Contact Centre to help drive our success! We have a fantastic opportunity for you to join our Bookings Department as a Customer Service Advisor.

Job Responsibility

  • dealing with calls from customers to book their cars in for services, MOTs, repairs or recalls
  • upsell beneficial products and services that will enhance the customer’s vehicle and help to maintain the general health of the vehicle, such as air-conditioning services and winter checks

Requirements

  • previous contact centre experience
  • excellent customer service skills
  • computer literate

Nice to have

Motor Trade experience

What we offer

  • £500 refer a friend bonus
  • colleague car scheme
  • 25 days holiday rising with length of service plus bank holidays
  • access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity and Paternity
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